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• If you are in Phu Quoc...

  Hardy A,

  12 thg 10, 2025

  - Viator

  5.00

  If you are in Phu Quoc Island, this is a must. The team was very helpful, despite last minute changes from us, they accommodated us. Highly recommend this in Sunset Town.

• 5-Star Evening: Delicious Dinner and Breathtaking Shows

  Thu N,

  25 thg 9, 2025

  - Viator

  5.00

  I really enjoyed this tour and would highly recommend it. The dinner was well prepared with plenty of choices, and the service was excellent – the staff were attentive and friendly throughout the evening. The performances during the meal were fun and added a nice cultural touch. After dinner, we watched the fireworks and they were absolutely beautiful, especially with the symphony playing live in the background. The Kiss of the Sea Show was the perfect ending – creative, colorful, and truly impressive. Everything was well organized, and it felt like a premium experience from start to finish.

• The absolute worst “excursion/tour” I’ve ever been on and I’ve been to 15 countries.

  DarleenAdembuh,

  15 thg 9, 2025

  - Viator

  1.00

  Gosh where do I start? Well I’m still on said “tour” and I’m writing this so that tells you how great of an experience it is. Part 1: I booked the tour on the 13th for the evening of the 15th. 15th morning “tour guide” reaches out to me and I first ask about hotel pickup time and turns out I made a mistake and I’m out of the pickup zone. Cool, I’ll just get a grab (it was cheaper than the price he told me he’d charge if he came to pick me up anyway). He sends me the “meet-up” location and time. He then goes on to confirming food restrictions and all that good stuff and says he’ll have a set menu for me and I pick my food and drink option. I was here on the off season so I’ve been solo for a couple of tours where I’m solo so I ask him if there are others joining. He says yes and asks if I’d like a private table. I say yes, he then tells me how expensive a private table is how how he’ll arrange it for me with no extra fees to “make my night special”. Then I check the booking info and it says private table on the booking so I send him a screenshot of the booking page and told him I don’t mind sharing if it’s such a hassle. Part 2: Now the booking name CLEARLY says, “Fireworks, Symphony and kiss of the sea show”. The itinerary CLEARLY says 18:00-19:00 hotel pickup (okay I don’t qualify) 19:00-19:45 sun bravaria dinner, 19:45-20:15 symphony of the sea and 21:00 kiss of the sea. He messages me and tells me there’s something important that I should note and that there is NO SYMPHONY OF THE SEA show…… even though it’s in the title AND itinerary. So I ask him if the $65 fee is just for dinner and fireworks (you can watch the fireworks for free at literally any place on the hill). So $65 for dinner? He goes on to tell me how it’s not a normal dinner and that bravaria has other shows I can watch. I tell him that’s now what I paid for. He insists it’s not a “normal dinner” and sends me pictures of the show put on by bravaria (still not what I paid for” and then tells me I should have done my research. It’s my last night in Phu Quoc and at this point I’m on Viator, trip advisor, and Airbnb just looking for anything better to spend my last night doing. While doing this he messages me asking if I’m still coming and then unsends the message before I respond. Then he send me the QR code for my reservation to enter the venue since I’m taking a Grab there. Part 3 (the end): my grab ride is about an hour long and I’m running late so I message him telling him I’m ruining about 20 minutes late (because I hate that I’m having him and the others wait for me). I get to the location around 6:15pm and am let in with my QR code and shown to my private table (a non reserved table in the middle of the terrace that I could have just walked in and gotten or made a free online reservation and gotten). They bring me and menu and ask me to order even thought I already gave him my order earlier. By 6:35 the restaurant had brought out the starters, main dish AND desert and sat them all in front of me (almost like they ate trying to get me to eat and rush me out). The tour online is from 6- after the kiss of the sea fireworks show which ends around 9:30). So I’ve been there about 30 minutes at this point and I don’t see a “tour guide” or get any message from him. So I message asking where he is and when he’d be joining the tour which he tells me he is only there for virtual support and I just paid $65 for the most basic plate of chicken and rice I’ve ever had in my life. No hotel pickup, no reserved table with a nice unobstructed view, no actual tour guide, just nothing. I tell him I’ll be leaving a review of my experience and contacting support because the tour is EXTREMELY MISLEADING which he tells me he had other people book for tonight and they are having fun unlike me. Just wow. 0/5 stars.