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Đánh giá

• Poor customer service

  Renae A,

  26 thg 4, 2025

  - Viator

  2.00

  This was one of the worst tours I’ve booked through Viator. It was supposed to be a private tour. It ended up being 6 of us and several wanted to shop, we didn’t. Which is why I booked a private tour. We were notified they were short on tour guides so we would have other people. I asked for a 50% refund, the tour company said no. Now I’m asking Viator for the refund. If you are booking this from a cruise ship I would not recommend it. Viator please consider the refund as I have booked many tours with you my current vacation. I don’t use any other company for tours when I travel. I hope I don’t have to change that.

• A very unhappy experience in dakar

  victor v,

  19 thg 4, 2025

  - Viator

  2.00

  Tour operator changed the tour from private to small group tour and then on the morning of the tour the tour operator changed the start time to a half hour earlier. The tour description stated that stops would be made at three different markets but we only stopped at two markets. When I complained, the tour operator only agreed to a refund of 30 percent, which I considered much too little.

• A nice, buit not exceptional way to see Dakar

  Keith T,

  25 thg 3, 2025

  - Viator

  3.00

  Our guide John was enthusiastic and passionate about his city - at first. We went to a number of interesting sites, and were rather impressed by Dakar. But then he abruptly ended the tour after three hours. (It was supposed to be 4-5 hours!) There were several things we did not see, yet plenty of time to have done so. And we were given a lame excuse about the Kermel Market being too crowded and aggressive, etc. I walked over there on my own soon after and discovered that it was not like that at all. Rather strange. Overall, I am still giving this three stars because John was personable and we did see many things, just not all that was promised.

• Experiencing the best of Dakar one moment at a time

  Nasir N,

  30 thg 12, 2024

  - Viator

  5.00

  I can’t say enough about my experience in Dakar. Having this incredible opportunity to immerse myself in the vibrant culture and rich history of the city was truly unforgettable. From the moment I arrived, I felt welcomed by the warmth of the people and the energy of the city itself. The history, with its deep roots in both African traditions and colonial influences, was fascinating to explore—from the bustling streets to the serene, historic sites that tell the story of this dynamic place. My guide was exceptional, offering not just knowledge, but a deep sense of care and generosity. They took the time to not only show me the major landmarks, but also to share personal stories and insights that brought the culture to life in ways I never expected. They were always patient, answering my many questions and making sure I understood the significance behind each experience, whether it was a visit to the African Renaissance Monument or the colorful markets that pulse with life. What really stood out to me was how my guide went above and beyond to ensure that I felt comfortable and connected to the experience. They were not just a guide but a true ambassador for Dakar, sharing local customs, history, and traditions in a way that made me feel like I was part of the community. The time spent with them wasn't just about sightseeing; it was about forging a deeper connection with the culture, and that made all the difference. I left Dakar with a sense of fulfillment and gratitude, having experienced not only the sights, but the heart of the city in a way that felt authentic and personal.

• Tour developed for our requests

  Steven S,

  4 thg 11, 2024

  - Viator

  4.00

  We were able to go inside the Museum of African Civilizations. The guide and driver were very accommodating.