Shuttle Service Process: From Booking to Arrival 1. Simple booking and immediate confirmation The traveller makes their reservation by providing flight details, destination, number of passengers and any special requests. Upon completing the booking, you will receive an immediate confirmation with all transfer information. 2. Contact prior to travel Before your arrival, our team reviews the data and communicates with the traveler to confirm the pickup time, verify the flight information and resolve any questions. A contact number available via WhatsApp is also sent for direct assistance. 3. Real-time flight monitoring We follow the flight in real time to adjust the pickup time in case of delays or advances. This ensures that the driver is present just when the traveler needs it. 4. Meeting with the driver Upon arrival, the traveler goes to the airport exit, where our driver waits for you with a sign with your name to facilitate identification. For hotel pick-ups, the driver will be in the main lobby at the agreed time. 5. Assistance with luggage Our driver welcomes the passenger with professional and friendly treatment, helping with luggage and making sure everything is properly loaded. 6. Board a comfortable and safe vehicle The traveler boards a modern, clean and air-conditioned vehicle, assigned according to the number of people and the type of luggage. We have standard, premium and group options. 7. Direct transfer to destination The service is completely private and direct, without unnecessary stops. The driver drives safely and professionally, ensuring a comfortable ride. During the trip, the passenger can request music, temperature or information about the area. 8. Arrival at destination and final assistance Upon arrival at the hotel, villa or agreed point, the driver helps unload the luggage and confirms that everything is in order before saying goodbye. Our team is available for any additional queries or to coordinate the return transfer.