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• Not to be missed

  Angela B,

  18 thg 10, 2025

  - Viator

  5.00

  My tour guide Asta was lovely and so friendly. She was very knowledgeable about the history of Dunedin, the landmarks and the botanical gardens. As I was the only person on the tour she even dropped me off at my hotel.

• Poor experience .. worse response for tour operator.

  David G,

  3 thg 4, 2025

  - Viator

  2.00

  The driver was nice and we fid stop at a number of key spots BUT we chose this tour based on being picked up at the cruise port and the itinerary .. we drove past the cemetery and the first church but did not stop and go in as outlined in the itinerary. That even I reached out to this tour operator and they got back to me saying we did stop at the church.. when I confirmed that we did not .. their reply was "The church has been closed to public since pandemic!" But yet they advertised it as a stop. Then they had the gall to say "Our city tour is priced to depart and finish at the Octagon, and as a gesture of goodwill, we offered you a complimentary transfer from the port on this occasion." .. there was at 13 people in our group .. they advertised the tour as a cruise port pickup .. and the helpers at the port were well aware of the company as far as coming into the port. Then they have the nerve to say "However, due to some customers taking advantage of our kindness, we regret to inform you that we will no longer be offering complimentary pickups from the port, nor will we continue offering our city highlights tour to cruise ship passengers." .. how did anyone take advantage of them .. we were just asking for what was described in the itinerary. Ironically enough .. they have now updated their itinerary descriptions to reflect my concerns. We had requested a partial refund but they denied the request. Poor customer service.

• Our party of 3 was the...

  Dee O,

  11 thg 3, 2025

  - Viator

  5.00

  Our party of 3 was the only ones on the tour. They picked us up from cruise terminal. Arlene was wonderful and customized the tour for us since we had a trike tour after. She then picked us up after the trike tour and drove us back to the ship. Highly recommend Arlene!

• Tour Guide Made Dunedin Special

  Dennis O,

  9 thg 3, 2025

  - Viator

  5.00

  After getting off the ship, you walk directly into the terminal bldg where all the tour companies are located. "Teresa" had a sign/logo/tour company name with our names on it, so we connected right away. The van was big enough to fit all 12? of us and to switch seats if we wanted to. "Teresa" was funny, educational, informative and personal who was aware of unique concerns (difficulty in walking, in my case). She made Dunedin memorable.

• Rushed and itinerary cut short.

  Craig T,

  1 thg 3, 2025

  - Viator

  2.00

  Rushed and cut short due to multiple tours combined at short notice. No botanic gardens visit and would have been better to have just gone in on the bus. Very poor value for money.