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• A very disappointing experience

  Amy K,

  14 thg 8, 2025

  - Viator

  2.00

  The grand mosque itself is amazing however I would not recommend Viator. Firstly, when booking the trip we were told a 9am pick up time. However, at 11.30pm the night before I received a text to say the pick up time had changed to 8am. At 7.50am that morning I then received a message asking why we were not at the hotel reception and ready to get into the car provided. Secondly, the booking states that a black abaya will be provided. Once we reach the Grand Mosque the driver asked us where are abayas were when we stated that we did not have one. He pulled a smelly, dirty and horrible looking abaya out the bottom of a carrier bag in the boot of his car. This led to myself and my mother feeling extremely embarrassed and uncomfortable as they were very smelly and three sizes too big for us. You could pay to borrow an abaya from the shops around the mosque however we felt that we had payed enough for the trip itself without having to spend more money. The grand mosque is amazing to visit and a must when visiting Dubai. However, I would not book with Viator. You will also spend longer in the car travelling there and picking up other families than when you will looking around the mosque. Overall, a great place to visit but our experience was very disappointing from such a well known tour company.

• Very good and professional orgenised,

  Boguslaw G,

  10 thg 8, 2025

  - Viator

  5.00

  Very professional, nice service. Punktual pick up, friendly drivell, all perfekt.We felt always giid and safe.

• Amazing mosque, logistics DE Viator must improve

  Heriberto C,

  1 thg 8, 2025

  - Viator

  3.00

  Wonderful Mosque, pick-up arrived 30 minutes DEceased, NO water or guide as Viator said

• A must trip to the White Mosque in Abu Dhabi

  John W,

  28 thg 7, 2025

  - Viator

  5.00

  Ghulam Ali looked after us on our trip. He was very friendly and knowledgeable and made our trip very pleasant.

• Driver was nice; however,...

  Bryan M,

  24 thg 4, 2025

  - Viator

  2.00

  Driver was nice; however, I didn't like that the driver assigned to us had other pickups after us; which we got there late way after the designated start time as promised; whe didn't arrive till 5:30 pm; long drive time; feeling rushed; and was told by driver e poined that there is where you enter and meet back here at 7:20pm; (felt like kids at a school fueld trip); the picture ops of the Mosque were good; overall felt like we were dropped in middle of nowhere and was left to figure it out on ourselves; We expected more from this Viator experience; won't book this one again. Better go on your own if you get this kind of service. Very disappointed.