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• Unforgettable VIP Experience at the Burj Khalifa!

  kurtweishaar,

  21 thg 3, 2025

  - Viator

  5.00

  Our visit to the Burj Khalifa was nothing short of spectacular, thanks to the seamless service provided by our tour operator. From start to finish, everything was perfectly arranged, making the experience truly stress-free and enjoyable. The convenience began with a prompt and professional hotel pick-up. Our driver was courteous, knowledgeable, and ensured a comfortable ride through Dubai’s stunning skyline. What made this excursion even more special was the VIP delivery directly to the entrance of the Burj Khalifa—no long walks or unnecessary stops, just effortless access to one of the most iconic landmarks in the world. Once inside, the experience continued to impress. The breathtaking elevator ride, the panoramic views from the observation deck, and the sheer magnificence of the world’s tallest building left us in awe. Adding to the VIP treatment, we were given the option to enjoy a delicious pastry or a refreshing beverage, which was a wonderful touch that made the experience even more enjoyable. If you’re looking for a premium, hassle-free way to visit the Burj Khalifa, I highly recommend this VIP experience. It’s worth every penny for the convenience, the little extras, and the unforgettable memories!

• Waste of time.

  Vitor N,

  31 thg 12, 2024

  - Viator

  1.00

  Too crowded. No respect for time booked. 4 hours to go up, 2.5 hours to come down. Totally disrespectful. They keep selling tickets to whoever shows up. No priority given to children or elderly. So, why book a time slot and send messages saying that the time booked should be strictly respected?

• Misled and Poor Service Viator’s Fault- Certainly not the venue’s

  Deborah L,

  28 thg 12, 2024

  - Viator

  1.00

  Firstly, this review is a review of the service level provided by Viator, which I trusted having used them previously. We purchased mid price tickets on the day , a small number of slots/tickets showing as available and after arrival at the venue at the appropriate time joined the queue for over three hours with our purchase confirmation. Eventually at the desk, the venue had no record of any purchase and in fact were sold out for the next four days which they informed us Viator were well aware.Viator’s phone number was uncontactable by phone by both the venue and us. The chat device informed us the tour wasn’t available and we would be refunded, which I await , days later. The biggest disappointment was a wasted almost five hours of precious holiday time, all told. That cannot be refunded.

• Horrible service

  sallyandcarlos2018,

  28 thg 12, 2024

  - Viator

  1.00

  Horrible we were double booked when we got to the ticket counter after 3 hrs waiting in the line they told us we need it a QR they never send it and told us they were booked up and supposedly they’re refunding the money we still waiting I made a report to BBB

• Best building ever

  Saidi S,

  15 thg 12, 2024

  - Viator

  5.00

  Enjoy the view from the talest building in the world. A though there was a line but it was all worth it in the end