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• Great tour activities but unprofessional organizers!

  David B,

  14 thg 4, 2025

  - Viator

  1.00

  The rafting was amazing. The ATV was wonderful. The guides were very good. But the organizer was rude and unprofessional. I booked the tour a long time ago. My hotel was listed in the dropdown menu, and they confirmed my pickup at my hotel. But then they wrote me on WhatsApp late at night right before my morning tour saying that I was outside their pickup area, so I had to find my own way there, and I had to arrange a last minute taxi for an extra 700,000 rupiah. I also had to arrange a private transfer from the river rafting place to the ATV place, and also a ride back to my hotel. In comparison, it booked 2 other similar tours and they both did not have my hotel listed on their dropdown menu, and I was informed weeks in advance that I would have to pay extra to arrange a pickup and drop off to my hotel, which is fine if they tell you in advance. But this tour organizer was rude to me, and acted like I should know better, and they were very unprofessional when I was disappointed about their last minute change. Even though they had confirmed my pickup at 8am at my hotel weeks in advance. I feel they should refund me the extra money I had to pay since my hotel was listed in the pickup dropdown menu, and they confirmed it.

• Drafting good, quad biking terrible.

  Maaret L,

  1 thg 1, 2025

  - Viator

  2.00

  The quad bike route was dangerous and our driver didn't take us to the hotel as agreed. We needed to pay extra to get there.

• Knackering

  Liz C,

  20 thg 11, 2024

  - Viator

  5.00

  Really good. Quad bike course not for the fair minded or if you want to stay clean. Rafting really good but lots of steps to get down to the river and lots coming back up from the river. And I mean LOTS of steps. You have been warned!

• Easy and fun adventure...

  ChristopherT D,

  8 thg 11, 2024

  - Viator

  5.00

  Easy and fun adventure day out. Both activities went through stunning scenery. The buffet was very good as well.

• Felt deceived by the company

  Alvaro F,

  2 thg 11, 2024

  - Viator

  1.00

  Supposedly, I made a reservation for 1 quad bike for 2 adults but the site should be clearer about this since I never thought that 2 big adults would use the same bike. When I got to the quad place, I was told about this and asked 600,000 IDR ($40USD) to be able to have my own quad bike. I refused. Yes, maybe it is my fault for not doing better research when I booked these services but I also feel like I was taken advantage of and scammed. I’m sorry, but two big, burly men would NEVER ride on the same little quad bike, like ever. No apologies or any type of assistance was even suggested by the company and this is why I give them 1 stars (I’d give them zero stars if I could).