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• Good time

  Jeffrey R,

  9 thg 11, 2025

  - Review from Viator

  5.00

  Very easy. But remember to grab the ear phones when you enter the bus or you will miss the commentary.

• I bought 3 tickets the...

  raini m,

  6 thg 11, 2025

  - Review from Viator

  2.00

  I bought 3 tickets the night before. I email them asking about the meeting point. In short, I didn’t get information about the meeting point near our hotel. So we didn’t use the tickets!!! My friend from Indonesia and Tenesses didn’t have enough time to wait for information from Viator. Unhappy experiences.

• Not their best offeriing. BEWARE THE UNMARKED STOPS!

  A6335DXrafaell,

  25 thg 10, 2025

  - Review from Tripadvisor

  3.00

  We are locals but wanted "the tourist experience" of our city: not worry about driving and see what the tourists see. The Hollywood route hits the major and more popular attractions (although not the best ones if you ask most locals), but I suppose those are the places you would like to see at least once if you are in Los Angeles. The audio guide is entertaining and they give some interesting facts even I did not know about. LA weather is perfect to go on the top deck (wear sunscreen!). I rated it 3 stars because I have experienced Big Bus in another major city (Sydney) and I am sad to say that what they have in LA is not up to par. To start the bus stops are not marked. in Sydney, they had actual signs on the lamposts, no way you could get lost if you were also using the app. You knew where to stand. In LA there are no signs at all, you only have the app with geolocation. if your phone dies, you are toast. The app works ok, and it helps that it tells you where the buses are, but at least in LA, there was a lot of lag. I don't know if it is because they run too few buses this time of the year (we did a Saturday in mid-October) or what the problem is but there was just too long of an interval between buses (40 minutes or more). In Sydney, it was so quick and efficient (and we went there during their winter). This big gaps in service and the poor signage ruined our experience because the bus we took at the start dropped us off in WeHo, almost one block after the official stop (I suppose that the driver did not have enough space to pull over), but the driver never told us that the bus stop was almost one block behind! So, we spend time in WeHo and headed back to where she had dropped us off. Waited for the next bus (about 20 minutes) and it just drove by!. Only after checking the app map we realized that the stop was on the block before where we were standing. We walked and had to wait almost one hour for the next bus (thankfully it was a quiet weekend and there were benches in an ice cream shop nearby). And no, the official Big Bus stop was not marked at all. Because of this delay, we could not take the Beach Loop Bus since only the last bus was available and that one would not be going back to Hollywood where we started. If I had been an actual tourist I probably would have been demanding a refund...but I did not want to spoil my day by fighting with employees who don't have a say. I like Big Bus Tours because it is a great and easy way to get around a city when you are visiting. But the LA version is not their best. i am going to try them in London and we will see.

• Only fair for the money

  mo and jc,

  23 thg 10, 2025

  - Review from Tripadvisor

  3.00

  Stops were not marked for this company nor any of the hop on hop off companies. This became a bit of an issue when the one stop area was blocked off for an event at the Chinese theater as there was no company rep visible at the nearest stop so we had to reverse back 2 stops to find the correct area for pickup. We had been on the bus for 5 other stops and this change was never mentioned to us. I was shocked there were only 3 language options ( English, Spanish, Chinese) the day of our trip there were 3 other German families and two French families traveling. The narration was difficult for our foreign friends to understand and was only fair at covering areas and historic facts.

• Great Way to See LA

  Melissa U,

  21 thg 10, 2025

  - Review from Viator

  5.00

  Great Big Bus tour of LA...it was a rainy day so easy to spend time on the bus. Suggest they use "rainx" or something on the lower level windows to see out on rainy days (realize there are few of those days in LA but still a little prep). LA traffic is what it is...but didn't feel it impacted or delayed our tour as noted in other reviews.

• Great trip, recommended

  Stephen R,

  16 thg 10, 2025

  - Review from Tripadvisor

  5.00

  Great day, we went on both the beach loop and the Hollywood loop. Informative tour and staff were all polite. Weather was really hot but a breeze when travelling between stops helped cool us down.

  

  

  

  

  

  

  

• Wait time for buses is...

  David M,

  8 thg 10, 2025

  - Review from Viator

  1.00

  Wait time for buses is very long. If you’re not listening on the earphones you won’t know when you are at a stop or even what stop it is. We’ve done hop on-hop off all over the US and the world and this was the worst. Only bright spot is that we got to drive around cheaper than if we were using Uber.

• Disappointment

  carolinehM3341MD,

  8 thg 10, 2025

  - Review from Tripadvisor

  1.00

  We usually use the hop on hop off bus to visit the big cities in general we are super happy .But the one in los angeles is just poorly organized, hours too short, start at 10am last departure from hollywood boulevard 16h...with a Waiting time of 1h between each bus for the next! The change from red line to blue is horrible the red comes after the change from blue and bim you wait 55 minutes! The waiting time is too long not enough passages (just 6 on the day!) given the price 75 dollard per person!! we strongly advise ... we took the package 2 days we dropped the case and took a car to make the visits!

• Good but not great

  Peni H,

  7 thg 10, 2025

  - Review from Tripadvisor

  4.00

  Enjoyed the trip. Saw some great sights. Not as interesting as I was hoping for. So much to say about LA, but not all came out

• Comfort and flexibility

  JOSELUIS D,

  30 thg 9, 2025

  - Review from Viator

  4.00

  Comfortable and flexible in terms of the various stops you can make. And there are more than 15 stops including some on the beach.