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• A hard day

  Dina S,

  28 thg 11, 2025

  - Đánh giá từ Viator

  3.00

  The trip started on time with a very good tour guide named Emanuel. His English was perfect and a nice person. The trip didn't include admission fees for the castles; so he offered to pay 40 euros or 200 lei for a package that includes fast access to the castles directly with him. He said it is optional and we can get entrace ticket by our own but does not know how long the queue might be when we arrive. I thought we would pay for fast entrance and some explanation inside the castle. When we arrived; there was no line at all in all castles and left us alone inside exploring the castle with no guidance. I searched online on ticket price and discovered that they nearly cost a total of 100lei or 20euro half what they have taken. Bran castle was nice to see and bracov is a beautiful city. However; after bracov; he informed us that the bus broke and we have to continue trip to peles castle by train. He did his best to handle the situation and continue the trip. We went with him as a group to the train station and took the train. When we are arrived at sinaia; we had to walk a very long distance climbing a hill up to the castle in cold weather and rain. Three of the group couldn't continue as it was extremely difficult and they got tired. After climbing; I couldn't take my breath and got extreme pain in my both legs. He didn't illustrate this part from beginning. We finished peles castle which was nice to see and a bus took us back to Bucharest. We arrived at 7:30 pm. Also; a little information was provided throughout the rip. They drive you and leave you alone exploring.

• Best day out!

  rebeccahH4047GR,

  26 thg 11, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Danny was wonderful, just our sense of humour, and a perfect balance of witty and informative. We had enough time at each stop to really enjoy ourselves, and the coach journey although the traffic was bad was very pleasant! Danny was very knowledgable and we couldn’t have asked for a more attentive host. I couldn’t recommend this experience enough!

  

  

  

  

• I loved the information...

  Morgan U,

  26 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  I loved the information we learned from our guide! He was great and willing to answer any question! This is truly a special tour, everyone should see these castles!

• Lovely experience, check if both castles are open. Castles/Brasov are great. Amazing atmosphere and view in November. Beautiful

  Pres S,

  25 thg 11, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Lovely trip.The Peles castle was closed.Bran and Pelisor castles were beautiful.Brasov center was great. Tour guide,great guy

  

  

  

  

• Not a tour I'd recommend

  Gabriela D,

  25 thg 11, 2025

  - Đánh giá từ Viator

  2.00

  I booked the Bucharest to Dracula Castle, Peles Castle and Brasov Guided Tour, and the experience was quite disappointing. Our guide, Stefan, had a noticeably passive-aggressive tone throughout the day, which made the atmosphere uncomfortable and far from friendly. The bus was also in poor condition. There was a broken ceiling hatch that had clearly been “temporarily fixed” with bits of paper, but it still leaked water onto passengers when it rained. This is something the company clearly already knew about, and it was unacceptable considering the length of the journey. The tour itself felt rushed from start to finish. Every stop — including the food break — was hurried, and the commentary provided wasn’t particularly informative or useful. If you simply want transport to the castles without organising it yourself, then it does the job. But beyond that, I wouldn’t recommend this tour at all, and I certainly wouldn’t book it again.

• Great trip - Stephen was great!

  Emma H,

  25 thg 11, 2025

  - Đánh giá từ Viator

  5.00

  Great trip with just about the right amount of time on each place. Yes it’s a long day but well worth it! Our guide Stephen was brilliant and he made the trip even more interesting and fun. He was full of knowledge. Would 100% recommend!

• Bad, on the get your guides website they delete negative reviews

  federicamE2990KE,

  24 thg 11, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Disappointing experience – unprofessional driving We participated in the castle tour from Bucharest on 23/11/2025 and unfortunately the experience was very negative. The guide, Elena, was from the beginning unpleasant and little present, at every stage she was practically unavailable and often assumed a sarcastic attitude, towards the participants as Italians (italiEni as she calls them). The worst episode happened at the last stage, two guys arrived a few minutes late and the guide restarted the bus leaving them literally on foot. When some participants expressed puzzlement, he responded aggressively, even saying he would let them down if they kept complaining. This is behaviour that we consider completely unacceptable for a tour guide. The visiting times were also too short and did not allow you to fully enjoy the stages, creating only stress and the constant fear of being abandoned as then happened to the two boys. I did this same review on the site getyourguide but I do not see it published. Overall negative experience. Would not recommend it.

• Not recommended

  Javier B,

  24 thg 11, 2025

  - Đánh giá từ Viator

  1.00

  The provider didn't answer our questions before the trip, and they didn't even bother to call us before departure when we were at the meeting point on time. We didn't enjoy the trip, and they kept our money. I don't recommend this service. The supplier didn't act properly and is accusing us of not being there on time when he didn't even verify with a phone call.

• not book through Tripadvisor/Viator

  alwayshappyman1,

  24 thg 11, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Booking problems on the Tripadvisor page caused problems. As a result, the guide did not have us on the list. However, Viator/Tripadvisor probably refuses a refund by default. So it is better not to book via Tripadvisor but to use other portals

• Not transparent about costs and rude customer service

  181nehad,

  24 thg 11, 2025

  - Đánh giá từ Tripadvisor

  1.00

  It’s not suitable for kids younger than 11 .. they should have mentioned it clearly.. we went there at 6:30 am with 2 kids .. they should have at least offered a refund .. instead the tour operators scanned the ticket so he can be paid .. such rude and useless no empathy

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