Bao gồm

Cần Quan Tâm

Đánh giá

• The tour guide Silva did...

  Charles C,

  16 thg 7, 2025

  - Viator

  5.00

  The tour guide Silva did make a clear rules and trip details to all of us to follow. We enjoy her arrangement and recommendations for lunch. Also she gave us details on the history for both Castles and Brasov. Driver did a great job for on time pick up and drop off. Even this was a 10 Hrs. Trip, we didn’t feel too tight. Overall it was a relaxing journey and I would recommend others to join it..

• Ripped off!

  Sophie C,

  15 thg 7, 2025

  - Viator

  3.00

  It is worth seeing Peles Castle, and Transylvania was very scenic. Even though the description of our tour included the mention "guided tour", our guide required that we pay an extra 15 Euros per person in the bus. If we didn't pay, we got transport, but no "guided" tour. We felt ripped off! Still a nice day, and the guide was knowledgeable.

• Inaccurate Viator discription of tour made it a huge disappointment.

  charles c,

  15 thg 7, 2025

  - Viator

  1.00

  Our tour guide, Bogdan, was very nice, but his English was not understandable at all. He spoke with a strong accent and pronounced words improperly, putting the accent on the wrong syllables, and speaking so fast that I couldn’t understand much of anything he was saying. No matter, the few things I could understand were pretty boring anyway. Plus, the Viator write up said we were going to tour inside Peles Castle, and it was closed on the day we were there. Very disappointing. Plus, the coach bus had a bathroom onboard, but it wasn’t working! Who does that on a 3+ hour ride? Also, we weren’t allowed to eat anything on the bus.

• Rushed and upsold

  Tim S,

  12 thg 7, 2025

  - Viator

  2.00

  First, the tour was cut short because of bad weather and this is completely understandable and I don't fault anyone for that. However, the tour itself, what we got of it, was a disappointment. First, our tour guide, Marius was always trying to upsell us and charge us more for "extra information" - cash only of course. If you declined this or questioned it, he was quite rude and dismissive. The payment was for a guided tour, but he insisted that did not include him actually sharing information about the locations we were going. I reluctantly paid the extra $25 or so (75 Lei). The trip to Bran's castle was extremely rushed, basically had time to walk through the castle in a long line of people and hurry back to the bus. Just not enough time to really explore it. Then the trip to Brasov was much the same. Here those of us who paid extra got some of the "extra information" about the black church - which was basically the same information he shared on the bus, but on site for about 5 minutes. The time we had in the town was so minimal there was really not time to do anything but grab a quick lunch and return to the bus. WQe were really not able to check out the town or its shops for more than a couple minutes. Then, as said some storms hit the Pele's castle area so that part of the trip was cancelled. They gave us info on how to get refunded for the entrance fee but that has so far been ignored by the castle (not the tour;'s fault). Those of us who paid for "extra information" were not offered any kind of refund from Marius at all. Again, the storms were unavoidable and I don't blame the tour for that, but overall this felt like it was just an attempt to rush us all through some sites and hit us up for extra $$ while they had us captive. The bus was nice and air conditioned, which was great, and the sites were cool so I do give it two stars for that. Otherwise, I'd find a different tour, there are plenty to choose from.

• It’s a no for me

  Jessica L,

  9 thg 7, 2025

  - Viator

  1.00

  Trying to be objective here: you have to buy tickets for the castles. Our guide encouraged us to buy them on the bus online. They can also be bought at the castle. Before buying tickets our guide talked about an extended tour (I was unclear if this was to get into the castles) he said it would be 15€ or 75 lei cash only. This “extended tour” did not cover any cost to get into the castles. It was a separate fee to have the guide share info at each castle and in the town of Braşov. I did not do this and only bought the castle tickets online. Many people had difficulty getting tickets online and were told “just keep trying. Other people were able to buy them.” Additionally, I brought snacks (as a breakfast) to eat during the 2+ hour bus ride to Bran castle. Was told after getting on bus that there is no eating on bus. I signed up for an English tour. They said they had two buses and the English one filled up so we went on the Italian bus. So our bus had English and Italian speakers. Guides took turns talking to each group on bus. At Bran Castle: uphill walk to get to castle. No lifts. Castle has some narrow halls and a lack of railings for stairs. Was nice to see! Didn’t buy the additional torture room ticket (you can peek into the room as they keep the door open) or the 5 minute video ticket. I liked the gift shop although they also have a lot of vendors selling items before you enter the castle. Braşov: said by our guides to be such a nice little town and very beautiful. I thought it was basic. Our guide told us a couple food items that are traditional Romanian dishes to try but did not tell us what restaurants to go to. The guide took us to the center of the town, told us how to get back to the bus, and took the “extended tour” people on a walking tour (a guy in the group said they saw an old church that everyone can see). I didn’t like being left in the town center with no direction of places to eat, stores to go to, things to see. I knew nothing of this town. It also started pouring rain so I’m sure the “extended tour” was short. Peles castle: so there was a massive rain storm that came through the town and took down lots of trees. This caused the roads to be blocked (and thus backed up traffic), the castle to lose power, and for our van to spend 2.5 hours in traffic from Braşov to Peles castle just to get into the town and have our guides tell us that nobody can go to the castle because it’s blocked and has no power. Wasn’t able to see it at all. Was also told later by our guides to email the Peles castle contact email requesting a refund and to “just keep emailing until you get an answer”. Another 30+ minutes in traffic to reach a gas station so people could use the bathroom after a little over 3 hours on the bus. We then headed back to Bucharest (which took 2 hours). Less objective: Spent probably 8 hours total in traffic (traffic is common per our guide). Our guide appeared uninterested in the tour—yawning in front of us, saying “I’m not trying to be rude” when answering questions about tickets, not offering refunds on the “extended tour”, etc.