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Cần Quan Tâm

Đánh giá

• Why Julia?

  Jacqueline O,

  31 thg 10, 2025

  - Đánh giá từ Viator

  4.00

  I don't know why I have to go all the way to Julia's for the ticket that was so far out of the way. The actual experience was awesome though. As an American I was scared of not getting a ticket but like they sell them right there at the venue all formally so might just do that next time.

• Very Disappointing Experience and No Customer support

  Keith M,

  30 thg 10, 2025

  - Đánh giá từ Viator

  1.00

  I had a very disappointing experience with Viator during my recent trip to Barcelona. I purchased two tickets to visit the Barcelona Stadium (Camp Nou) through Viator, expecting a smooth and well-organized process. However, when I arrived at the stadium, I was told that the tickets had to be collected from the Viator partner office, which was located quite far from the stadium. This information was not made clear at the time of booking. I immediately made my way to their office, but due to the unexpected distance and confusion, I arrived just 5 minutes after the stated collection time. Despite explaining my situation — that I was a tourist, not familiar with the city, and leaving Barcelona soon — the staff were completely unhelpful and unsympathetic. They refused to assist or provide any solution, and I was denied entry to the stadium. As a result, I lost both my tickets and my money without ever getting to experience the stadium tour. Viator’s lack of clear instructions, poor coordination with their local partner, and zero flexibility or customer care left me extremely disappointed. I have since returned to Warsaw and no longer have the opportunity to visit Barcelona again, which makes the experience even more frustrating. I expected much better from a company that claims to prioritize travelers’ experiences. I strongly advise future travelers to double-check where and how tickets must be collected before booking with Viator, especially for tours involving third-party partners.

  

• Worth it if only if enthusiastic Barcelona fan

  M1358YVsarahm,

  1 thg 10, 2025

  - Đánh giá từ Tripadvisor

  3.00

  Highlights were the trophy room, the wall of football shirts and Messi's display with golden boots. Audio tour worth having and gave bit more info. Knew stadium under construction but at the end of the day it just looks much like any other football stadium. Shop was huge but lots of items repeated throughout. Took us an hour and quarter to go round but could have spun it out to 2+ hours if had coffee at cafe and took bit longer over each of the exhibits. £120 for family of 4 (2 adults and 2 teens). Easiest to get there by taxi. Decided to walk back to Barcelona centre after but would not recommend this as took hour+

• Great

  Rcm2,

  21 thg 9, 2025

  - Đánh giá từ Viator

  5.00

  The museum was amazing if you love Barca! The ticket had to be picked up somewhere else which was the only downside but they were nice when I picked them up. Thank you!

• Be prepared for a lot of...

  John S,

  21 thg 9, 2025

  - Đánh giá từ Viator

  3.00

  Be prepared for a lot of quite disorienting visual and lighting effects. Hard to follow where to go - I don’t know whether I saw everything

• I made the reservation at 0524h from...

  Jovani M,

  18 thg 9, 2025

  - Đánh giá từ Viator

  1.00

  I made the reservation at 0524h on 10/09/25 for a visit on the same day. We headed to the stadium and received the information that we would have to exchange a voucher for tickets. We lost the tour because we would be back on the same day and would not have time to exchange the voucher for tickets and return to the stadium So there is information about the need to exchange the voucher for entry after purchase NO we did the tour and NO are wanting to make a refund Lastimavel! Bad experience of the first purchase on VIATOR and resolution

• Avoid it’s not a tour

  stlurob,

  9 thg 9, 2025

  - Đánh giá từ Tripadvisor

  2.00

  First off not a tour just a museum! €30 to see a few trophies the closest u get to the stadium is about 200m as it’s a building site . No audio guide provided just a QR code to scan so you can listen on phone not really any good when I’m with kids who are too young for phones. Most tours of European stadium cost the same but you get to see the changing rooms pitch side etc . Here nothing .I appreciate it’s a building site at the min but should be half price until you can actually see the stadium. Poor . Don’t go

• These tickets are not convenient to pickup!

  Erica S,

  3 thg 9, 2025

  - Đánh giá từ Viator

  1.00

  I am so glad I got a refund. When going to Canp Nou, we were turned away. I guess we had to go 30 minutes outside of the area to even find the pickup for the pickup. I do not understand how they thought thid would be convenient, but it was not. I would buy tickets at the stadium instead. They also make the intructions very confusing and gave no message regarding the pickup day of or the day before.

• Warning: This experience...

  Taj E,

  25 thg 8, 2025

  - Đánh giá từ Viator

  1.00

  Warning: This experience does not tell you that you have to travel to a completely separate area of the city to pick up tickets for the Barça museum, when ALL you have to do is just go directly to the Barça museum and buy your tickets there. Would not recommend, it’s paying a third party for tickets you can buy yourself without unnecessary travel.

• Camp Nou c is top

  conseilhelene,

  23 thg 8, 2025

  - Đánh giá từ Tripadvisor

  4.00

  My children were delighted to discover the Barcelona Museum They will keep a very nice memory Too bad the price of the tour is a little expensive

  
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