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• Take a cab instead of the tour

  Sidney V,

  5 thg 3, 2025

  1.00

  Very disappointed. We were communicating with appeared to be two different people for the pick up point. There was no one holding a sign with our names or that they were with the tour company. We waited for about 20 minutes in front of the cruise terminal where many other tour operators had signs but none were ours. We asked the taxi operator if he could call the phone number we had and he did. The guy was just existing the cruise port. He got him to turn around and even then we had no idea where he was. He called the taxi guy that called him and the taxi guy showed him where we were standing. Next he didn’t speak English and told us nothing about the city or the places we were going to, he just dropped us off at the gates or in the middle of the street and gave us a time to meet him back there. We could have done without the lunch as there were no clean facilities to wash your hands, they rinsed off the banana leaves in their no so clean water after each use. The places we saw were great but if that’s all we wanted we could have taken a cab for much less.

• Great way to see KL

  robert s,

  1 thg 3, 2025

  5.00

  Fantastic way to see KL. We were.picked up at cruise terminal and spent the day touring KL. Started with Batu Caves and walked up the 272 steps to the temple. Visited a batik store with demonstrations of the process included. The visit to the pewter factory was excellent and informative with the history and artefacts. Lunch was included and we had a choice so went to a market place with many food choices. Our guide helped explain the options and made our purchase. We then went for a walk to the confluence of the 2 rivers where KL was founded and the area of British settlement. The final stop was to view Petronis towers and get some pictures. Thank you Reuben for making our day. Reuben was well informed, made the trip comfortable and memorable. The only criticism is the car was on the small side for a 4 person tour.

• More sightseeing tours

  Rosalina A,

  28 thg 2, 2025

  3.00

  This was given as a 2nd option since I 1st one booked was cancelled by tour operator at the last minute otherwise they requested for additional $120 charge. I believed the pewter factor tour was unnecessary and should not be included in the tour. We looked for sightseeing tour and missed the observation deck of the twin towers.

• Great Tour Guide

  wendy b,

  1 thg 2, 2025

  5.00

  INDRAN was a fantastic driver and guide. His local and historical knowledge was very interesting! Appreciative of the British ancestry and how influential the British were in founding the country. Loved it! The only thug we didn’t really enjoy was lunch…. A local cafe, food not great. Jelly belly’s next day 🥴

• Tour not as advertised ,disappointed

  susan g,

  21 thg 1, 2025

  2.00

  I booked this trip as it had good reviews but it started badly and never really recovered Four of us had one tour booked starting at 09:00 and it turned out that 4 had a different titled tour starting at 08:00 .. consequently when my friend and I turned up at 08:40 the driver was grumbling and saying that he’d been waiting ages. We didn’t have a commentary. More of a taxi ride followed by being pointed towards building and told when to come back We arrived at the Batu caves after about an hour and an half drive - traffic was bad. We were then told we had 20 minutes and could only take photos outside. ( presumably because we left 40 minutes later than the driver expected) . Everyone was disappointed. We then went to a Batic factory which I found interesting and then the Royal Selangor pewter factory which I also thought was great ( others on the tour were still unhappy about not going into the caves ) We then went to lunch .. after going around the block 3 times trying to park the driver stopped and pointed us in the direction of a grubby looking restaurant with rows of Formica topped tables. Eventually we were offered chicken or beef and rice and a bottle of water . Served on plates not banana leaves as advertised. We had to ask for cutlery and find napkins . Afterwards we had to message our driver to pick us up- think he’d been driving around waiting As we wanted to be back on the ship for 4pm the driver said he would drive us around the city for 30 minutes before returning us to the ship. We asked to go to the Petronas towers which , together with the caves was the main highlights of this particular tour. he rather begrudgingly did this We arrived back at about 3:30 pm So to summarise- - I enjoyed seeing the outside of the caves but would have preferred to have gone in - the Batik factory was lovely as was the pewter factory. - lunch was abysmal - the Petronas towers were good to see .. even if just for 20 mins