Bao gồm

Điểm đón trả

Cần Quan Tâm

Đánh giá

• No Support or Refund for Last-Minute Airline Cancellations – Disappointing Experience

  Bhushan K,

  7 thg 7, 2025

  - Đánh giá từ Viator

  1.00

  I recently booked a tour through Viator but had to cancel at the last minute due to my flight being unexpectedly cancelled due to weather. Despite notifying the company immediately, I was still charged the full amount. Viator and the tour operator refused to offer a refund or help me reschedule, citing their policy, which does not accommodate last-minute cancellations caused by airline issues. I found there was no accountability or flexibility from either Viator or the tour management, leaving me disappointed with their customer service and unwilling to recommend their services to others. Future travelers should be aware that if your plans change suddenly due to circumstances outside your control, you may not receive any support or refund from this provider

• An easy, stress-free way to see Kuala Lumpur in a day

  Resort214298,

  4 thg 6, 2025

  - Đánh giá từ Tripadvisor

  5.00

  This is the best way to see Kuala Lumpur when pressed for time. We were able to explore and enjoy the major sights of the city in a day. Our guide Mr Nagen was already waiting for us at the airport when we arrived. He was friendly, patient and knowledgeable. He took pride in his work and eagerly showed us his homeland. He and his boss even made adjustments for us and took us to a chocolate factory that we wanted to visit. After seeing the attractions, we were promptly taken back to the airport and that made for a stress-free and enjoyable day trip.

• 10/10 Experience

  Inspire34750451151,

  2 thg 2, 2025

  - Đánh giá từ Tripadvisor

  5.00

  12hr Layover and 1st time in Kuala Lumpar, Nagen our tour guide was genuinely the best host from pick up to drop off, Great communication and very informative. He gave us time to sample food and drinks from most spots. We’ll definitely be planning our next holiday here to experience more of Malaysia.

  

  

  

  

  

• Very friendly and helpful.

  297mihirp,

  24 thg 12, 2024

  - Đánh giá từ Tripadvisor

  5.00

  Great tour guide who was informative and friendly. Our flight in KL got delayed and he wait for 2 hours outside the airport for us to arrive.

• Nice mini tour

  ObozI,

  1 thg 11, 2024

  - Đánh giá từ Tripadvisor

  5.00

  Although our initial plan was cut very short due to our airline changing their flight times, the driver was very accommodating and took us around to as many places as possible within the short (4hr) time frame that we had in K.L. We loved it and will definitely be back!

  

  

• Pier with little to no facilities

  538reinv,

  4 thg 9, 2024

  - Đánh giá từ Tripadvisor

  3.00

  At the stopover of our KLM flight to Jakarta we had to get off the plane here because it had to be cleaned. A busy pier and unclear clues. Also almost no facilities like a place where you can buy drinks or similar. The best thing was to go straight back to the waiting area where there was no toilet.

• Perfect tour for a long layover!!

  shamik22,

  30 thg 7, 2024

  - Đánh giá từ Tripadvisor

  5.00

  We had a 13+ hr layover in KL & decided to book this one to take a quick glimpse of the city. We were received and dropped from & to airport on time. Our driver/guide Mr Richard was extremely professional and knowledgable. He went above and beyond the written itinerary to make sure we visited as many places as we could in oir limited time. He also guided us with some really good trivia and hostory about all the places. Really want to appreciate him & the booking agency for a really memorable tour.

• Memorable

  Krys B,

  16 thg 7, 2024

  - Đánh giá từ Viator

  5.00

  Truthfully - Richard my driver made the 8 hrs so memorable and so much better! He went above and beyond! I had booked 4 hrs initially for KL city tour and when I mentiioned I had extra time - Richard suggested a few more ideas! The Batu Caves visit if you are in KL is a must I think! I felt that I was being shown all the sites by a friend rather than a driver - which made my whole experience 10 times better! Such a great day - and into the nught - tour. So much to see! I hope Richard's employer realises how exceptional he is and that he is definitely a keeper!! Thank you Ricgard for a showing me all the great sites and making it so memorable!

• Richard was a very...

  Andres P,

  12 thg 7, 2024

  - Đánh giá từ Viator

  4.00

  Richard was a very helpful guide. We were able to see the main spots of Kuala Lumpur in our short visit to the city and we really loved it. Just make sure to have enough time because the traffic could be sometimes a little messy.

• Ask for Richard - Great Guide!

  alexandratM8041VF,

  16 thg 6, 2024

  - Đánh giá từ Tripadvisor

  4.00

  Richard was a great guide and driver. He was very accomading of my flight schedule, and felt like hanging out with a friend. Highly recommend him! Ask for him to be your guide.

• Xem thêm đánh giá