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Cần Quan Tâm

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• Not as expected

  Peter R,

  30 thg 5, 2025

  - Viator

  3.00

  Well, the dhow was lovely and the wood carvings beautiful. Staff attentive and good. Now, food was mostly Indian and nothing western. Passengers were 99% Indian . They were very friendly and I felt out of place as only a few others. But as I get on well with all people I enjoyed their company. Pick up was late ( original pick up 6.30 but arrived at 7.20 and driver drove like a person possessed and said nothing when asked if we would get to boat on time. He nearly had an accident due his bad driving. I knew Dubai but no commentary was given and was not sure where we started from. It was not easy to see the areas as reflecting lights from window. All at my table thought there was 'belly dancing' but no. I would recommend another company perhaps and check if any commentary would be given.

• Disappointing Cruise

  Amy C,

  17 thg 1, 2020

  - Viator

  2.00

  We booked this cruise for the last night of our holiday as it seemed to be a 'must do' for Dubai and the reviews seemed good. However, sadly we were very disappointed. Starting with the positives - the pick-up/drop-off from hotel was very good, as with all of the tours in Dubai and the food was edible (what was left of it...I'll get to this later) and the entertainment was ok, but pretty basic. The less so positive - the cruise felt extremely unorganised. We boarded 30 mins after we were due to start and the management couldn't seem to control some the hoards of customers who decided to push to get onto the boat even though we had allocated seating. Similarly the food buffet was set up with no announcement or plan for tables taking turns, so the same rude guests ran to the front and went to get their seconds before many of us had eaten at all. The management did nothing about this and said 'why don't you go to the front'! When the entertainment started, it was hard to see because those at the front just stood up, again nothing was done by the management here. For the money we paid, I would have expected a much better service. The management of the tour need to control rude customers better so that it doesn't ruin the experience for others.