Cần Quan Tâm

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Đánh giá

• Tour guide no show and blow off

  Sheryl B,,10 thg 1, 2026

  - Đánh giá từ Tripadvisor

  1.00

  We showed up on time and the guy Neil never showed up. Then we found the guy half a block away from other tour guides and he said that he is not doing our tour because he had too many Cruise people for another trip. Still waiting for TripAdvisor to acknowledge and reimburse us for the paid tour and our taxi ride 45 minutes each way. Very disappointed.

• No show, no excursion.

  DonaldJJJ,,7 thg 1, 2026

  - Đánh giá từ Tripadvisor

  1.00

  I would like to give a review, but, our whole day of vacation was wasted because the guide was a no-show. No call, no email, just a no-show.

• No Call No Show

  ljoy1908,,24 thg 12, 2025

  - Đánh giá từ Tripadvisor

  1.00

  Requested a refund because the guide did not show up for our 10:30a tour. My husband and I called the provider several times (and left messages that we were waiting), but never got an answer or returned message. We called TripAdvisor after waiting over 45 minutes and they tried calling as well with no luck. I need a refund.

• Guide did not Show Up and No response at contact number

  Sandy S,,10 thg 12, 2025

  - Đánh giá từ Tripadvisor

  1.00

  We arrived 15 minutes early at the designated meeting location for 1 030am departure. 15 minutes after the meeting time, and still no guide in sight, I tried to call the local contact number. No answer, and left a voice message. Also sent a text message and What’s Ap message to that number. No response. Tried to call the TA number but could not get through. There was no contact sent to me by the local guide before the tour, as the guide in Antigua had done. I saw an attempted facetime call from the local number at 145pm! I did not accept it as I would have had to pay high international call rates, and saw no reason to do so at that point. I requested a full refund from TA and they are processing it. Hopefully they will refund,but it not I will contest the charge on my credit card.

• Unfortunately, we waited...

  CarolAline F,,14 thg 11, 2025

  - Đánh giá từ Viator

  1.00

  Unfortunately, we waited for 40 minutes for our tour guide and they did not show up. We were at the meeting place five minutes before the allotted time and I don’t know if we missed them or they just never showed up. We did contact via tour by phone then and I sent an email as well. We are awaiting a refund for our tickets. It was very disappointing.

• Tour cancelled with no notice!

  Sara W,,10 thg 11, 2025

  - Đánh giá từ Viator

  1.00

  We scheduled this tour over a week before we arrived in St.Kitts. We were not notified that the tour was cancelled until after we messaged the tour operator when no one showed up to give the tour! Very poor communication when they charged us for it ahead of time but did not let us know the tour was cancelled!

• Buyer Beware ... this tour operator will not show up and you have no way to reach them.

  Karen L,,24 thg 9, 2025

  - Đánh giá từ Viator

  1.00

  The guide never showed up nor did the company reach out to me. They did not give their phone #, you had to "chat " with them and they didn't reply for about 2 hours after tour time. And that was afterlife sent multiple chats to them and Viator. We've done many food walking tours around the world and this is the first time it's happened. But beware ... if they dont give their contact information, you are taking a chance. I still haven't gotten my refund yet from Viator, so let's hope that isn't another hassle.

• Disappointed but…

  181craigc,,1 thg 3, 2025

  - Đánh giá từ Tripadvisor

  3.00

  We booked this tour for the food element. We went to the meeting point and could not find anyone. After a while the local policeman assisted and they tracked down the contact. When we saw him he advised the tour was cancelled. No attempt was made to contact us. The offered replacement bus tour which was good (but we had done much of it before on a previous visit. After the tour I requested a partial refund which has been processed.

• Horrible never showed! Big rip off

  Andra N,,5 thg 2, 2025

  - Đánh giá từ Viator

  1.00

  Horrible! Yes we aware of local time arrived 30 mins early. Called twice no answer. Stayed 30 mins past time. In hot sun had to buy drinks to sit in shade. None of the locals had ever of them. Big rip off. Hopefully we can get a refund

  

• Don’t book this

  Katie J,,30 thg 1, 2025

  - Đánh giá từ Viator

  1.00

  I booked this tour back in late 2024, it was advertised as a food tour stopping at a handful of local spots. The reviews raved about it, stating that they hit 4-5 places minimum, feeling stuffed when they left. I was not notified that this was no longer the tour they were providing in 2025. We arrived to find that there were only two stops, I thought I misheard because I know what I paid for. The first stop was a bakery where nothing looked appetizing and the pastries were stale. It was mentioned that we had “one more stop” and my husband and I decided it was a total waste of time and money, so we left before the second stop. I’ve reached out to Viator for a refund, but I’m warning other travelers to avoid this excursion. It’s a total waste. Just walk around on your own and try foods if you want a good experience

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