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• I think guests should...

  Kathleen A,

  30 thg 7, 2025

  - Viator

  5.00

  I think guests should receive better info about parking. . we were not familiar with those lots near lower wacker and we didn’t know if we parked in a particular lot, how we would get up to the dock, only snafu!

• Lovely experience, staff...

  Annette S,

  25 thg 7, 2025

  - Viator

  5.00

  Lovely experience, staff very attentive and food excellent . Ship is beautiful inside and air conditioned

• Good knowledge bad food

  Anjail A,

  11 thg 7, 2025

  - Viator

  2.00

  The competitor was good but the food was terrible. The ride was nice I was unhappy that I was set in a corner. I wanted to pick my own seat.

• Excellent excursion

  Donna G,

  28 thg 6, 2025

  - Viator

  5.00

  The staff on board was very friendly and helpful from start to finish. Our server, Heather, provided outstanding service, and shared local tips for us. We appreciated everything she did for us. The cruise itself was comfortable and enjoyable. We learned quite a bit along the way. The link for directions to the meeting point that Viator provided was inaccurate; it brought us to the NBC building. This was problematic and stressful. We tried contacting the tour operator via the chat feature to ask for help, but we never received a response. This was also problematic. We only managed to locate the meeting location because we allowed a lot of extra time to do so. Both Viator and the tour operator need to do better. I am tempted to give only four stars to make that point, but I am opting instead to rate the tour and staff. I hope this review will prompt them to look into these issues.

• My sisters and I decided...

  Lisa G,

  21 thg 6, 2025

  - Viator

  5.00

  My sisters and I decided to start doing things we have not done before. The lunch cruise on the Odyssey was just perfect. The food was good, the staff, Heather and Isis, were great and the boat ode relaxing and enjoyable.