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• Great tour if Viator had not ruined it!

  WENDY T,

  27 thg 2, 2023

  3.0

  The content of the trip was superb, however the information provided by Viator was incorrect and I spent an hour at the airport looking to redeem my ticket from a non-existent travel desk. I ended up having to pay my own MTR fare even though it was included in the price of the trip. This I will address independently with Viator. The actual trip was fantastic headed up by a very knowledgeable tour guide, Becky, who conducted the trip in 3 different languages. Lovely lady! The glass floored cable car ride was thrilling and the views stunning. Tai O fishing village and the boat ride were good but felt we spent just a little too long there. The vegetarian lunch at the monastery proved there are 101 things you can do with tofu and was quite tasty! The highlight of the day was the 268 steps up to the statue of the Buddha. Stunning! In all a very good day worthy of 4 or 5 stars if Viator checked their tour write-up to ensure it was correct! Shame on you Viator!

• Lantau Island = Great! Tour Management = Terrible

  Ashley B,

  21 thg 6, 2019

  1.0

  Really disappointed with this purchase. I booked this tour/combo pack for myself and a friend so that we could see all the sights with a tour guide at Lantau Island but it did not work out as planned AT ALL. First of all, be warned - even though it says you can pick up your MTR passes at the airport (location listed on the voucher) they will tell you no, this is not the case. The only way we figured out how/where to pick ours up was because our hotel Concierge had to make multiple phone calls on our behalf (and said it was difficult for them to get the information as well). Unfortunately because we weren't able to pick this up at the airport, we had to buy a one way MTR pass to get to the location to get the MTR pass we had already paid for!! My next warning is related to the tour itself - there is no mention of picking a timeslot when you book, just where to go for the cable car and where to meet your tour guide. We arrived at the Ngong Ping Cable Car office at 9:30 to go on the 10:30 tour - only to be told it was already full and the only open time was 1:30!! I'm not sure if this was filled with other people who had prebooked or with people who showed up day-of, but either way better communication around what what times are available (they are listed wrong on the voucher BTW) and how to get a spot in the group you want would be helpful. Lack of communication and necessary information is really the main problem here - I ended up paying for a tour I was unable to join, had to pay for extra train tickets to get the office to pick up my train ticket and had to pay for additional transportation to Tai-O even though that was supposed to be included in the tour price too. All that being said, the cable car ride is beautiful, seeing the Big Buddha and other sites at Lantau are incredible and SO worth it - I would just avoid buying this package because it will end up costing you more $$ and causing more frustrating than are necessary.

• Travel pass. Ombo

  Wayne h,

  10 thg 6, 2019

  5.0

  The combo worked well and represented value for money as we used the MTR a lot. The tickets for the cable car gave us access to the express lane which was a huge advantage as we heard of hour long queues but we only had to wait a few minutes. The instructions need to update. I waited for 30 minutes for the desk to open only to be told to go to a different desk to what the coupon instructed.

• This proved to be an excellent...

  Dianne W,

  1 thg 5, 2018

  4.0

  This proved to be an excellent value.

  The 3 day MTR Pass worked perfectly to get us to and from the airport to our hotel and allow us to travel around. We had to add an extra day but it was well worth it. It was surprisingly easy to find the travel desk at the Hong Kong airport when we arrived and pick up the pass.

  The only glitch was that for some reason the Big Buddha tour had been scheduled for the afternoon we arrived whcih was within 1/2 hour of our plane landing and we didn't know that until we arrived at the Cable Car desk on the date we thought was booked only to be turned away. That meant we had an unnecessary trip out to the site and had to come back the next day.

  The Npong Ping Cable Car and Big Buddha Tour was very good. The guide we had was pretty good and provided an on-going commentary. The walk around the Tai O fishing village was interesting but the snack coupon that was provided actually wasn't a snack, we had to pay extra for it along with the coupon. As well the boat ride to see the pink dolphins was really rather brief.

  The cable car ride though to the top was stunning and the vistas of not only Lantau island but of over toward Kowloon/Hong Kong were amazing. We were lucky to have a relatively sunny day.

  Would very much recommend this tour.

• We had a wonderful day on this tour...

  Chris H,

  29 thg 4, 2018

  5.0

  We had a wonderful day on this tour, and we highly recommend it. We were in Hong Kong on a cruise ship and this tour was much, much better value than anything the cruise line could offer. A star feature when booking the crystal cabin was the fact that we bypassed the huge queues for the gondola thus saving us well over an hour of dead time. The only pain is finding the location for the collection of the tickets. It was awkward and somewhat confusing, though we clearly sorted it out.
  The gondola ride with is fantastic, the Buddha well worth seeing: the walk up isn't that hard and the little fishing village is wonderful and definitely not to be missed.
  An outstanding day and great value.