Cần Quan Tâm

Bao gồm

Đánh giá

• Not suitable for guests over 120kg

  shawnmE4304AG,,11 thg 2, 2026

  - Đánh giá từ Tripadvisor

  4.00

  "Not suitable for guests over 120kg in weight due to the hydraulic seating" ... I wish this was more prominent when booking. I eventually found it in the additional information ... would have saved me the embarrassment. I couldn't go and was refunded accordingly ... the family had a great time though

• Great time

  630milesm,,1 thg 2, 2026

  - Đánh giá từ Tripadvisor

  5.00

  We had a really fun time, we were lucky enough to see sunfish and dolphins! Going through the hole was a surreal experience. Our guide/driver was very informative and drove well!

• Had a great experience with family also the skipper was super friendly.

  Fearless29151907375,,16 thg 1, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Amazing experience . Recommended for a quick trip in the bay. Hole in the rock tour along with the jet bait experience was amazing. Thanks Ocean Adventures

• a great time

  mark p,,12 thg 1, 2026

  - Đánh giá từ Viator

  5.00

  a great experience, our family had a great time (especially 2 teens), our guide was awesome and took his time to explain everything to us. i would recommend.

• A must do activity if you’re a thrill seeker

  Jamie C,,8 thg 1, 2026

  - Đánh giá từ Viator

  5.00

  This was one of our top 5 favorite activities during our 3 week trip to New Zealand. Definitely for the thrill seekers. Loved the music and we even got lucky with a dolphin pod who followed us! Really fun and with it! When looking at all the other boats around I kept thinking we were on the best boat for a thrilling sightseeing adventure

• Great Tour/ Poor Customer Service

  markcV3346AV,,6 thg 1, 2026

  - Đánh giá từ Tripadvisor

  3.00

  I visited Explore today while in the Bay of Islands on a cruise ship and had an extremely poor customer service experience with one staff member that significantly detracted from what should have been a great day. In the morning, I went into the Explore office to enquire about tours available that day. I was told by a staff member named Mahina that the only option was a Hole in the Rock catamaran tour, lasting approximately two and a half hours. Given that I was visiting on a cruise ship with limited time, I asked follow-up questions about the tour and about the Bay of Islands in general. Her response was rude, dismissive, and patronising, making me feel as though I was an inconvenience rather than a paying customer. Due to her attitude, I left and went across the road to the information centre. There, I was immediately offered a jet boat tour also going to the Bay of Islands lasting around an hour and a half, which was far more suitable for my schedule, significantly more exciting, and cheaper. Crucially, this tour was also operated by Explore, directly contradicting what I had been told earlier. There was no cancellation in the few minutes it took me to walk across the road, making it clear that this option existed all along and was either not checked or deliberately withheld. When I returned at 12:00 to join the tour, Mahina was again unprofessional and condescending. She repeatedly asked me, three times, whether I needed to go to the bathroom, speaking to me in a manner more appropriate for a child than an adult customer. Her tone and behaviour throughout the boarding process were dismissive and unnecessary. To be clear, the tour itself was excellent. The captain was professional and engaging, the experience was well run, and the value for money was there. The Bay of Islands is spectacular, and the tour delivered exactly what it promised. However, the conduct of this staff member reflects poorly on the company and should be addressed. Explore offers a great product, but this experience demonstrated a serious lapse in basic customer service and professionalism.

• Great day trip

  lisasQ7313SE,,26 thg 12, 2025

  - Đánh giá từ Tripadvisor

  5.00

  We had an awesome day and our driver was amazing. We would definitely do again if we come back to Paihia. Very easy to get there from cruise ship as well.

• Excellent day out

  Craig J,,19 thg 10, 2025

  - Đánh giá từ Viator

  5.00

  Great day, the skipper was very knowledgeable and gave great commentary . Being so close to something so amazing Waz truly magical.

• Wild wave ride

  852juliettek,,14 thg 4, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Best experience! It was raining and the sea was rough but we had so much fun! Amazing scenery and super friendly staff. Highly recommended

  

  

• Adrenaline fuelled trip at 43 knots with interesting commentary

  136Juliette,,28 thg 3, 2025

  - Đánh giá từ Tripadvisor

  5.00

  Absolutely stunning trip with a bit of adrenaline thrown in as boat bounced over a light swell at 43 knots. Interesting commentary helped make the trip.

• Xem thêm đánh giá