Your private professional driver will hold a sign of your name waiting for you the arrival hall of Pudong International Airport. Then, you will be transferred to Hangzhou city. You can choose to be dropped off either at Hangzhou city hotel or office building. Please note that your driver is can only with basic English skill, but he/she knows exactly where to take you to go. If any questions, you can always contact the local operator for assistance by using the driver's mobile phone. The vehicle size is based on the number of your party. Please kindly provide your arrival flight information and drop-off location information details upon booking. Wish you have a happy journey to Hangzhou.