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• Not worth the money

  Sophie C,

  5 thg 7, 2024

  2.0

  We were left without tour lead and we didn’t even know that we will be without any lead. It was just a driver who was doing a lot of things on his own.

• Jungfrau mountain is amazing

  Alan H,

  15 thg 4, 2024

  5.0

  This was an amazing day. Tony was great! We took he train to the top of Jungfrau and to see the size of the towering mountains was absolutely awe inspiring. Also the stop at Interlaken was impressive. To see all the sky para gliders was amazing.

• Frustrating but have to respect mother nature

  Simeon C,

  4 thg 3, 2024

  3.0

  Driver / Tour guide is great but never get to Jangfrau due to bad weather condition. Killled time in Interlaken. Nice little town but waited too long before driving back to Zurich.

• great day which was very well organised

  Michael P,

  31 thg 8, 2023

  5.0

  Trip on cogtrain to jungfrau joch and seeing this wonderful scenery.Despite the crowds a wonderful day

• Some good, some bad experiences.

  Rebecca F,

  25 thg 5, 2023

  3.0

  This was a mixed bag of good and bad. Firstly, the driver was late and the instructions for meeting up were not very specific. It led to us and others in the tour group wandering around aimlessly in the bus terminal. The driver did show up though and got us all on board quickly. This is not a tour with a guide, which is stated in the exclusions. That is why I picked it. But because the driver was late, we were also short for time for the train up the mountain, we had to get hasty instructions and jump onboard the train. All of this was stressful. We had two hours to see jungfraujoch, which was enough time for us to see everything and take lots of pictures. Again, I chose this because we didn’t want a guide, we wanted to do jungfraujoch at our own pace, and not have to be checking in with a guide. This however did end up causing a really uncomfortable situation when we were leaving jungfraujoch. When we went to leave we asked the station agent if our ticket meant we had a reserved seat or not and he looked at our tickets and said, ‘where is your group? Key Tours? we’ve talked to them multiple times that they must have a guide with you and that you stay with your group’. Then he called over his supervisor and the supervisor then looked at us with contempt and said ‘key tours cancelled for today’ which made us incredibly stressed out. Our tickets still scanned and let us thru as they were valid, but the station agent then came up to us as we waited in the unreserved seating section of the platform and suggested we go check our tickets again. I was worried they wouldn’t let us board the train and get back down in time. No one else in the group had an issue but us, but no one else checked if they were reserved seats or not. If we hadn’t done that we wouldn’t have been scrutinized and made to feel like we had done something wrong. More transparency and better communication from Key Tours would’ve been great. We enjoyed going up to Jungfraujoch, and the driving was quick and efficient. I just really wish that the ending hadn’t been so uncomfortable. Also just a general note, if you go on one of the cars that is for groups at kleine scheidegg the group tour guide will kick you out of that train car, so be mindful of which train car you’re supposed to go on at the train transfer. That was also a very not nice experience.