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• Technically not your fault

  Abdallah I,

  18 thg 10, 2025

  - Viator

  1.00

  Directions to reach the location weren’t the clearest ended up on the wrong side of the river and missed the event

• Awesome tour!

  Rachel G,

  10 thg 10, 2025

  - Viator

  5.00

  Such an awesome tour especially in the fall! Andrew was an outstanding, charismatic and funny tour guide. Very memorable stories, not too spooky but definitely eerie. Great activity for a fall night in Chicago.

• DO NOT BOOK, if you’re planning on driving to this location!!!!

  lakeya D,

  4 thg 10, 2025

  - Viator

  1.00

  The instructions state to arrive at least 30 minutes before departure due to boarding times, and I chose to arrive an hour early to be safe. Unfortunately, the published location at 112 East Wacker Drive (Michigan Ave. and Wacker Dr.) is extremely congested and has no practical parking nearby. The lack of reasonable parking and the resulting traffic meant I spent the majority of my hour searching, finally securing a spot nearly 20 minutes walking distance from the riverwalk entrance. The instruction to be on board no later than 5 minutes before departure and the stated policy that "all sales are final, we do not offer refunds or exchanges" combine with the poor location to create an unnecessary risk for guests. I arrived late due to unavoidable city congestion and my ticket was forfeited. For a service with such a strict no-refund policy and a prompt departure rule, the accessibility of the departure point is a critical factor that needs to be clearly addressed. A warning about the extreme difficulty and time required for parking/arrival should be a mandatory part of the booking instructions. Beware: Build in an excessive amount of time for arrival, as you will likely lose your money if anything delays you.

• Prepared to not be creeped out…

  Cat B,

  4 thg 10, 2025

  - Viator

  2.00

  I don’t know if it was the script or the tour guide’s (Doug) delivery, but my group and surrounding groups couldn’t wait for it to end. It was nice being on a boat at night, but it was a very unforgettable experience.

• Great ride, needs more spooky 👻

  Suzanne K,

  4 thg 10, 2025

  - Viator

  4.00

  The weather was absolutely perfect. We purchased Premium tickets and got the first pick of top seats. It was gorgeous. I think my only complaint might have been my expectations. It wasn't cheap for a 1.5 hour boat ride and it was called the Creepy Cruise. What it actually was is a person with a microphone telling you scary stories (not really) throughout the trip. My expectations were that it should have been scarier. Decorate the place like a haunted house, have people in costumes try to scare you as well as tell scary stories with background music. The person telling stories was great at it, but they weren't "scary" more like history of tragedies. "That was the building of the Chicago fire...and an actress couldn't get free of a harness so she passed in an angel costume." Stuff similar to that. It was interesting for sure but i wanted the Halloween experience. Great job to all! It was beautiful but suggestions for next time. If you're talking about a girl in a white dress.... hey perfect opportunity missed to bring one out. If we are talking financially... the tour was lovely but the price was high for so little decor or effort.