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Cần Quan Tâm

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• Great way to explore the caves, however tour guide was very unprofessional.

  Morgan O,

  12 thg 5, 2025

  - Viator

  3.00

  The trip was great and going with kayak was a great way to explore the cave, so we are super happy with that. We did however find the tour guides to be not as expected. They didn’t give a lot of information to us as a group, both before and during the tour. So it was at times confusing what was going to happen and only a few people got to hear interesting information about the cave. The main guide "monkey" made a lot of jokes through out the day, where many of them made it feel like a teenage boys trip, more than a professional guided tour. Some of the jokes by the several of the guides were also at the expense of the participants, in what seemed to be an attempt to impress the other guides. The main guide "monkey" also loudly said «f*ck you» to another tourist not in our group, that apparently said something impolite to the guide in Vietnamese, and after made jokes about how he could beat the tourist up. He also spoke negatively about his level of pay and that the size of groups he sometimes guides is not safe. This wasnt done in a professional way of highlighting the importance of tipping as part of the income stream for those working in the tourist industry (as we have had other guides do), but more simply badmouthing his employer and saying he wants to quit. We found this very strange. We brought all this feedback to the tour company who have said they will look into it.

• This was definitely a...

  Alyssa S,

  2 thg 6, 2024

  - Viator

  5.00

  This was definitely a highlight in our trip to Vietnam and probably one of the coolest experiences we've ever had in general. Being able to kayak, scramble across rocks, take a mud bath, swim and then eat lunch in the Phong Nha cave was absolutely surreal. My boyfriend and I were lucky enough to be the only ones who booked that day so we got a private tour with the guides Monkey and Ladyboy who were super knowledgeable and funny. Would 100% recommend to anyone who has a day to spare in Phong Nha and is looking for a bit of adventure!

• Great experience!

  Daniela R,

  2 thg 4, 2024

  - Viator

  5.00

  Very adventurous tour, we had a blast! While it’s not for the faint hearted, the team with Tiger, Ladyboy and Elephant was great and helped us on the way. The kayaking part was easy enough, but then the “hiking” part is basically rock climbing with the plastic shoes the locals use, which, I’ll be honest, aren’t the best if you’re not used to them, so I recommend insisting on bringing your good hiking non-slip shoes. Otherwise it was a great tour, the guide is very knowledgeable and lunch was great! Definitely recommend :)