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• eye opening

  jeff d,

  15 thg 7, 2024

  - Viator

  5.00

  A great experience especially for people like me who don't drink whiskey.Learned a lit .The Best was at Glenturret distillery ,highly recommend. Also,Euan...hope I spelled his name correctly was great.

• Great driver, beautiful countryside, tour was great, just too much money for what we did.

  Danielle C,

  7 thg 9, 2023

  - Viator

  4.00

  Our driver was the best. Next time, I'll book direct instead of booking through a third party. With how much it cost, I was expecting more. Our driver gets 5 stars though.

• Very disappointing.

  Amy G,

  14 thg 6, 2023

  - Viator

  2.00

  This trip was horrible. We were picked up in a taxi after being told it would be a different vehicle. It was very uncomfortable. The driver barely spoke to us. Never pointing out what we were seeing along the way. The place they had planned for us to stop for lunch was closed so we had to backtrack to find a different place to eat. This put us about 45 minutes behind. This tour was over $1500 for 6 people. By far the most expensive we did on our 8 day trip and by far the worst. In the taxi, 3 of us had to sit on fold out seats-jump seats if you will. Horribly uncomfortable. The drive to and from the distilleries was beautiful but we had no idea what we were seeing because the driver didn’t engage in conversation at all. We did 6 different tours from Viator that were all wonderful, but this was just bad. Don’t recommend at all!!! Tomatin distillery was amazing. Ben Nevis was a total cluster as they had several bus loads of people they were trying to accommodate and were very rude to the 3 of us that just wanted a tasting. Singleton distillery was also wonderful but don’t waste your time at Ben Nevis.

• Excellent tour with a lot...

  Pratap S,

  13 thg 7, 2022

  - Viator

  5.00

  Excellent tour with a lot of flexibility and no driving stress. We visited 3 smaller distilleries and in retrospect am glad we went down that route vs visiting a larger one. Our driver Mark was outstanding!!!

• Disappointing

  DrNandini R,

  23 thg 4, 2022

  - Viator

  2.00

  Disappointing experience- We were booked in to see 4 different sights- Invereray castle, a distillery tour at Glengoyne and whisky tasting at Deanston distillery. The driver Steve was very polite and friendly. We wanted to cover Glencoe, Loch Lomond, Inverness and a distillery. We were booked to go to Glengoyne and Deanston already but were unaware of the distance between Loch Lomond/ Glencoe and the 2 distilleries already on the itinerary. We were driven to see a few Lochs, Doune castle and Glencow but were not informed that we would miss the distillery tour if we travelled to Glencoe instead. I wish this had been mentioned as we would have done the distilleries instead. The driver though friendly, did not seem very keen to cover too many sights and arrived at the wrong hotel at 8am inspite of giving the right address, leading to a delay. I have done the highlands tour before and the small groups/ mini bus tours are better as they cover more sights. Although we wanted to cover Inverness, the tour operator/driver did not agree to drive to it as it was ‘too far’. Considering all the sights we saw, I dont think it was worth spending 4 times the normal amount. PART 2- We booked a SECOND tour with the same tour operator via Viator to view a distillery. Although Viator confirmed the booking, it had apparently not reached the tour operator. Since it was our last day in Edinburgh, this was VERY disappointing as despite booking, there had been some miscommunication. I may not use Viator or this tour operator again. Calling customer care (Viator) to claim a refund was extremely difficult as the 2 people we spoke to, had trouble with communication and understanding English. I have used Viator before and this was the first time I have been let down badly 2 days in a row.