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Đánh giá

• Rhein Falls and more!

  Mark M,

  13 thg 7, 2024

  - Viator

  5.00

  Rhein Falls are very cool to see. Taking the boat ride up close is a must. Also visit to villages & lakes makes this a full fun day. Knowledgeable driver is very helpful.

• Not top tier

  richard g,

  6 thg 7, 2024

  - Viator

  3.00

  Nothing special. Pleasant driver however the trip was mediocre at best. Driver was however late picking us up as well as wherever we were dropped off. No recommended

• 2 hour delayed start and disrespectful driver

  Paula Y,

  18 thg 6, 2024

  - Viator

  1.00

  While the Black Forest of Germany was beautiful, I rated this tour a 1 due to the disrespect from Yo Tours operator and driver. We were scheduled for 1000 departure and at approximately 0800 or 0830 they said that they would be an hour late due to the fact that we booked the excursion 1 day prior to departure. We then stood outside at 1100 waiting and started contacting them at 1115 when they didn't show up with little response from the tour operator. They stated that they would be there in "ten more minutes" at 11:20ish and again at 11:40ish they stated "10 more minutes". The tour operator apologized for the delay, and said that we could go wherever we wanted on the tour and if we wanted to add a stop we could. The driver arrived at 1208 and called and told us to come look for him. He didn't look at us or greet us, he just collected our luggage and loaded it and got in the car and asked if we wanted the AC turned on. We suggested skipping the first 3 stops in Switzerland due to the delayed start, and went strait for Triberg, Germany. At our first stop, he dropped us off, we stayed about 3 hours, then he picked us up and took us to our second stop. Every single thing was closed in Titisee and Schluchsee after 6pm. We realized this after walking around for ten minutes and we called and asked him to pick us back up and he complained that he had just parked his car and walked into town to look for something to do, he said "I just parked down the hill and walked up the hill and you want me to walk back down the hill to the car already?" He had an attitude with us the entire time. When we would ask for suggestions on where to go for good food or shopping, he said, "the whole place is for shopping and eating." We looked up a bar that served Black Forest Cake that was still open to stop and pick up a piece of cake and head back and he got mad and raised his voice and stated that we needed to be dropped off by 2200 and picking up the cake would put us back by 2215. However, he started the tour LATE at 1210 and we had paid for a tour that was advertised as 'approximately 10-11 hours long'. So 10 to 11 hours would have been 2210 to 2310, and we were well under that time, because nothing was even open for us to visit beyond 1800. He proceeded to call his boss and rant in another language and then told me to speak to his boss on the phone. By this point I was very disappointed and I stated all of this to his boss at which point the boss told me "sorry about him, he's a new driver". The boss was apologetic after I told him that I was disappointed, but by this point our trip was over and we had already missed every single stop except for 1. Overall, we felt that the 2 hour delay resulted in 2 less hours of us being able to do anything, because everything closed down between 1700-1800. I generally do not leave bad reviews, and I will say that I gave this gentleman multiple chances to start over, but he was disrespectful multiple times and he was not ever interested in talking to us and he was irritated the entire trip.

• Homely experience

  SARANGKANT G,

  10 thg 4, 2024

  - Viator

  5.00

  The drive Nitesh who showed us around was very kind honest and very professional he made my father and my family very comfortable and gave a homely feeling