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• Non caring Tour company!

  Michael B,

  7 thg 10, 2025

  - Viator

  1.00

  Beware! They don't respond. The day of our tour it rained very heavy. We would have been on time but we were late only 5 minutes. They never bothered to reach out to us. The meeting place had 12 other tours and we couldn't find them. Also they failed to say it was upstairs from the street. Not only we lost our tour of the Coloseum but also Ancient Rome. We ended up buying tickets at the door but of course undergound for the Coloseum were sold out. We are out $280! They refused to refund our money! Other tour operators would at least try to reach out. I've seen some wait 10 minutes. If it was a clear day, they would be justified but it was raining cats and dogs! I called them 7 times, no answer. I called Viator and each time they tried to call the tour guide, no answer. Stay away!

• Great tour, terrible logistics

  April W,

  1 thg 10, 2025

  - Viator

  4.00

  I give this tour 2 stars for logistics before the tour, and 5+ stars for the tour itself. Tonya was our guide and she was amazing. The tour itself was phenomenal. The pre-tour experience was not good. The meeting place wasn't too hard to find, but I wouldn't call it "easy". Word to the wise: if you want the underground experience, make sure that's the option you're selecting. When we arrived there was a lot of confusion because multiple tours of different types run by the same company were meeting there around the same time. Mom and I selected and paid for the underground experience, but there were others that thought they paid for that and really it was just a tour of the Colosseum and Forum. The guy who was helping with check in (Luca) wasn't the nicest or most helpful, so we started the day frustrated. It sounded like the underground was canceled, but then when he was checking us in, he explained that we actually were in a different tour with a different guide and actually were doing the underground of the Colosseum. I should also add that prior to the tour, they changed the time from 2pm to 11:45am. Luckily, we had no other firm plans so that worked for us. Once we got everything figured out, we met our guide Tonya. There were only 10 of us in the group, which was nice. We were given listening devices so we could hear Tonya's information during the tour. At times the sound was a bit distorted, so i had to stick close to Tonya to hear everything. She had great info and visual supplements as well. We started at the Forum, then went to Palpatine Hill and finally to the Colosseum. Unfortunately there was an issue with one lady's name on her ticket not matching her ID, so she wasn't let into the Forum. They were about to join us in the Colosseum after. Tonya dealt with the issue like a professional. She balanced the need to take care of these two ladies as well as the other 8 in her group very well. The underground of the Colosseum was so interesting and exclusive, and totally worth the additional cost. It was amazing. Tonya gave us information about how things were build and restored. She was very excited to share newly discovered information and it's clear she's passionate about the Colosseum and Forum and their history. For a tour that started with a horrible first impression, Tonya was able to completely turn things around for mom and me, and it ended up being an incredible and memorable day.

• Informative Colosseum Tour incl Roman Forum, Palatine Hill

  Sarah M,

  29 thg 9, 2025

  - Viator

  5.00

  This tour was incredibly engaging, filled with fascinating details, and limited to a small group, which made interacting with our guide, Tanya, easy and enjoyable. Be prepared for plenty of walking, so wear comfortable shoes, bring a refillable water bottle, some snacks, and a hat for shade. Tanya’s passion for the Colosseum, Roman Forum and Palatine Hill's architecture and history really shone through—she was knowledgeable, approachable, and even humored me when I asked about sharks in the arena (Gladiator 2 flashbacks, anyone?). She constantly checked in with the group, gave clear directions, and made sure everyone was looked after from start to finish. Plan to dedicate the whole day to this experience as it’s packed with sights and stories, and you’ll definitely have earned a few Aperols afterwards. Highly recommend!

• Lots of walking and steep...

  Kimberly G,

  28 thg 9, 2025

  - Viator

  3.00

  Lots of walking and steep steps which was expected. However, tour was changed and did not include the underground area as booked. Supposed to get refund for difference but booked specifically for the underground experience and could not acquire other options due to timeliness of change.

• The guide was excellent....

  Kristin H,

  20 thg 9, 2025

  - Viator

  5.00

  The guide was excellent. The underground was very interesting. The guide was very knowledgeable as well.