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• Kayaking in the canyon...

  Amanda K,

  28 thg 4, 2025

  - Viator

  3.00

  Kayaking in the canyon was incredible and beautiful, but the company we booked with didn’t seem very serious. The guide never told us her name or asked ours, and when we had a question about equipment, the owner ignored us while he chatted with another company’s guide. We were asked to arrive 34 minutes early but we arrived about 25 minutes early (we had come from about 4 hours away) and I’m not sure if this is the reason we weren’t very warmly received, but I asked the other guest what kind of briefing she received because she had arrived on time and she said none. It’s also marked that dry bags would be provided but when we asked for them, they didn’t have any. I want to note that the guide we had gave us some interesting information at the beginning of the tour and she was kind.

• Highly Recommend- fun trip!

  Sam S,

  25 thg 4, 2025

  - Viator

  5.00

  It was such a fun day! Easy to spot the company and they graciously brought the kayaks down to the dock. Our tour guide, JD, was knowledgeable and helped so much with capturing photos! The hike (walk) was so worth it to give the arms a break. Highly recommended!

• Great Experience minus Sean’s extremely rude texts

  Jose F,

  24 thg 4, 2025

  - Viator

  1.00

  I had to give one star because of how good Steph was. But wow. Be weary of signing up for this given Sean is extremely rude and has a temper. Believe the other one star review that talks about his text engagements. If you experience anything that was not enjoyable and try to reach out to Sean, you might as well forget it. We asked to be considered for a partial refund given our group was not able to enter the antelope canyon and do the hike, something advertised in the experience and the reason we chose this booking (the family with us was having fatigue so we didn’t get the canyon hike). He got really nasty via text in the end and said “if you paddled better there would not be anything to talk about.” That was the last text he sent. Prior to that he asked if we had any wilderness medical certifications and I said actually yes I’m a doctor. He then replied saying “so you should know. Thanks it sounds like you have to stay in the building because elements and wilderness injuries are not in your consideration right now.” We found that comical since one of the kids in the group got a cut and we were the first to offer a bandaid and antiseptic. We were understanding of the situation at hand and were just asking for him to be understanding of us not being able to enjoy and receive part of the experience. We did not demand, just asked to be considered and he was incredibly rude. Never once apologized or decided to say yes or no to our consideration. So just be cautious of expectations of the tour and how well the admin accommodates you. He never once apologized kindly. On the other hand, Steph was lovely. If you choose to book here confirm she’s your tour guide for your time!!

• 10/10 tour!

  Natalie M,

  23 thg 4, 2025

  - Viator

  5.00

  Amazing experience! The all in one tour exploring Lake Powell and part of Antelope Canyon. Weather was absolutely beautiful and our tour guide was amazing at capturing photos of all of us.

• Service and Professionalism.

  Stephanie M,

  19 thg 4, 2025

  - Viator

  5.00

  My review is for the company and service only, not the experience. Sean the owner was very knowledgeable and friendly. Steph, our tour guide was great, she text us the night before to answer any of our questions and give us the rundown. When we met her the next day, she was friendly and outgoing and energetic. We were in a group of 8, four pairs of two. During the paddle talk, the approaching storm was getting more ominous. The wind gusts were much more than expected and the temperature plummeted. Paddle Express asked us how we were feeling about paddling in this weather and they offered no pressure for us to continue. They allowed us to decide independently of the others in our group if we wanted to continue. 6 out of 8 backed out and they didn’t force the last two to cancel which I thought was very professional. We were able to receive a full refund and I would most definitely book with them again. They offered us dry bags, nice life vests, newer paddles and their kayaks were clean (even though I didn’t get to actually use one). I like that they take care of their equipment and don’t use run down ratty worn out gear. I would definitely recommend Paddle Express to anyone and I’m looking forward to using them on my next trip out here.