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• Bad service and too noisy

  Wendy L,

  11 thg 10, 2025

  - Viator

  2.00

  The dinner experience was satisfactory. I had invited friends visiting from California and that was their first night in Paris. They were looking forward to it. First of all, it was communicated on the menu that we had choices for the entrée. Everyone was actually served the same entrée. The foie gras was sugary, but the salmon was good. My friends all ordered the steak, which was 7 euros extra per person. They left half of it on the plate, and said it was not of good quality. They didn’t make a fuss of it. I ordered the fish. It was pretty good. Before boarding the dinner boat, we had drinks on a boat next door, thinking it was the dinner boat. My friends ordered a bottle of wine, which they didn’t finish. We then asked the captain of the dinner boat if we could bring the bottle to dinner, and he happily gave it a go. When arriving at the table and seeing the bottle, the waiter was very unprofessional and not kind to us at all. When I specifically explained to him that we asked for permission from the captain beforehand, the waiter angrily answered that the captain’s job was to stir the boat only. Well….French service at full speed !! I’m French, and I felt bad for my California friends to witness such service ! The ambiance…the music was very loud at times, so loud it was challenging to hold a conversation. The boat was full, so the noise was pretty high, on top of the music. Despite all that, my friends were happy to see the Eiffel Tower and the Statue of Liberty from the boat at night. We paid 10 euros extra to have the table by the window. Would I recommend this dinner cruise to friends ? Big NO.

• Seine Dinner cruise.

  Marcy N,

  29 thg 9, 2025

  - Viator

  4.00

  Good food. Good service. However - we had seats in the center aisle. There was an empty table for two by the window. Once we were sailing, I asked if we could move to the empty table. The waiter would only move us if we paid EXTRA! That is silly since the boat was already moving - no one else was going to get on! So, the nicer table stayed empty.

• Inadequate directions and terrible experience

  karen M,

  24 thg 9, 2025

  - Viator

  1.00

  Terrible information on getting to the boat!!! Our Uber driver spent 30 min in an attempt to locate the boat. He asked other cruise operators, who were unaware of this boats location. We got out & walked up & down the river, asking vendors along the way, asking if they knew of this location. No one did. We spent over an hour attempting to find, and finally had to give up. This was to be my birthday treat, that I had looked forward to for months. As soon as we arrived back to our rental, I messaged the operator. I was hoping that they would offer me another date, or refund me. They didn’t respond. I contacted Viator, who requested a refund from them. I was denied. In issuing this review, it is to inform others, that this operator needs to correct their directions to the boat, put a sign in front of it, and re-evaluate how to please a customer.

• Ooh la la

  Sandy C,

  19 thg 9, 2025

  - Viator

  5.00

  Beautiful sites and lovely food and caring staff! The views were breathtaking and you could go into the deck and get lovely photos.

• Tourist trap

  sabastiano d,

  9 thg 9, 2025

  - Viator

  1.00

  Not what was advertised unfortunately. It's sold as a complete dinner experience but if you want the cheese it's extra, if you want the steak, it's extra.... Just felt like a tourist trap. Oh yes, if you want a window seat it's €10 extra per person. Food was below average.