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• Tour guides and company made it easy!

  Kim H,

  7 thg 8, 2025

  - Viator

  5.00

  Extremely knowledgeable guides. Seamless transfers to and from both locations. Made it very easy to get through the crowds and would not want to visit either of these places without a guide. Great day overall

• Viator Tour Details NOT Accurate

  Jose O,

  26 thg 7, 2025

  - Viator

  2.00

  We booked this tour for a party of five guest many months ago. This tour cost us over $1300. We arrived promptly to the VIATOR tour operator PARIS TRIP TOURS and looked forward the what VIATOR had offered as the Versailles and the Louvre Tour with Skip-the-Line Access. In the VIATOR booking details the tour was described as an 8 hour small group tour. We arrived promptly to PARIS TRIP TOURS and left for Versailles in a very nice van with a very knowledgeable guide named Laura. It was raining and the lines outside Versailles long but we did go right in and skipped the long line. The guide was very good and the two hour visited left Versailles at 11:15 am. We were under the impression that we would now go DIRECTLY to the LOUVRE MUSEUM as detailed in the VIATOR tour details : 1. Versailles 2. Palace of Versailles 3. La Galerie des Glaces (Versailles) 4. Jardines du Chateau de Versailles 5. Louvre Museum. but instead we were driven back to PARIS TRIP TOURS arrived at approximately 11:50 am and told to "go have lunch and come back at 1:15 p.m." nowhere in the trip details does it mention that we would be taken back to the tour office after the Versailles visit. We wasted close to two hours walking around and waiting to be taken to the LOUVRE MUSEUM. The PARIS TRIP TOUR office attendant, Marie, told us that a cab would be called for us and we would be driven to the museum. Like I said, we are a party of five and at 1:15 in the afternoon a very small, filthy cab pulled up, and we were crammed into this cab and taken to the museum. I was given a copy of a map and told that we would be dropped off in front of a bookstore where we would have to wait until 2:15 in the afternoon to meet our museum guide! More time wasted. We arrived at the bookstore and stood under the rain for 45 minutes until a very nice lady by the name of Bo approached us and identified herself as our guide. She was very apologetic and told us she had been watching us from across the street and was not sure if we were the group she was waiting for. She had been there for 30 minutes, but she did not have a sign so we did not know who she was, and she did not know who we were. Bo was very kind and professional and an excellent guide as was Laura, the previous guide who took us to Versailles. Bo took us on a beautiful tour of the museum and was very knowledgeable. I cannot emphasize enough that my disappointment has nothing to do with the guides. It has to do with the poor explanation in the VIATOR details REGARDING this tour. I would've never booked it if I knew that I was going to be driven back to the tour agency, dropped off for close to two hours, driven in a filthy unsafe cab to our next stop and then had to wait another 45 minutes for our museum tour to commence. The description of this tour on the VIATOR website is not accurate. I disputed the charge only to be declined. I have called VIATOR more than once and I've gotten nowhere. The PARIS TRIP TOUR response to my complaint had nothing to do with my complaint. THEIR GUIDES WERE GREAT the complaint is about the time wasted waiting around between the Versailles and Louvre. Museum tours.

• Great time at Versailles and the Louvre

  Russell G,

  20 thg 7, 2025

  - Viator

  5.00

  The Versailles experience was amazing. Our guide, Honore, was fantastic and shared Royal French History to Versailles and then went into great detail in each room on the tour. We visited the King’s bedroom, the Hall of Mirrors, and the Queen’s bedroom and which took about 2 hours. We then received tickets and a return time to visit the Gardens for about an hour. The Gardens are beautiful and in the morning the play music and the fountains dance. We then met Honore back at the van and were driven back to Paris and given about an hour and a half to find lunch before we were taken to the Louvre. We had a 6 and 9 year old with us and it was a lot of detail for the 6 year old. In hindsight, he was too young for both parts of the tour but Honore was very understanding and engaging with him. The one unexpected moment of the tour was that we were sent by Uber from the office to the Louvre. I expected to be taken by Van in a similar way as to Versailles. Once at the Louvre, we met Honore again and he took us to see the Sphinx, Nike, the Mona Lisa, and some other highlights. At the end of the tour we could have stayed and explore the Louvre but we asked for directions the Notre Dame and went to get pictures there. Overall, it was a fantastic trip and we will do it again.

• Excellent

  Renee B,

  12 thg 10, 2024

  - Viator

  5.00

  Our guide was awesome!!, we skipped the lines - which were 2-3 hrs long and literally walked in!. As she discussed each work of art - it made you realize all of the details involved in each piece!, we would have never got that - on our own. FYI- there’s so much to see- you can’t possibly go through this museum in a few hrs.

• Great

  Ellen B,

  1 thg 8, 2024

  - Viator

  5.00

  Oliver was very accommodating and very knowledgeable. He dropped us off at a cafe so that we could have some breakfast beforehand.