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Cần Quan Tâm

Đánh giá

• Rush-hour Mayhem

  Melanie P,

  2 thg 9, 2025

  - Viator

  2.00

  To start with, I am a VERY experienced cyclist (multiple century rides, multiple one-day 150+ mile cycling courses completed, one 200-mile course completed in one day, etc), but those experiences were completed using light, responsive carbon fiber road bikes on open road courses. This experience is not that! This was riding on e-bikes that weighed probably 80 pounds, through heavy city afternoon rush-hour traffic, with little to know practice prep time for those of us who have never ridden e-bikes. Why not make this ride earlier on the day to avoid heavy traffic?! We received a short explanation of the bikes and then our "practice" consisted of riding up the parking garage ramp to street level before mixing it up with heavy car, bike, tram, pedestrian, dog, stroller, and tourist traffic. Since we were riding in a line, I stayed at the back because I was feeling very uncertain and unsafe on my bike and I didn't want to put anyone else in our group in jeopardy. There was a super brand new guide behind me who evidenced her own challenges with managing her own bike. Since I was at the back, other cyclists or cars would cut some us of from the group by riding through our line of participants, causing us to be cut off from the group and thus requiring us to play catch-up, while still trying to get accustomed to these heavy, unwieldy bikes. I finally had enough and started to feel so unsafe when it started to rain, that I asked if the new guide could take me back early. She did, with my husband coming back with us, but on one occasion stopped to ask us if we remembered the way we had come. What?!!! To make matters worse, when we requested a refund for this experience from Viator, through whom we had booked this experience, due to feeling ill-prepared and unsafe, they refused to do so. When I tried to reach out to the e-bike vendor directly through the Viator app, twice, I wasn't even given the civilty of a returned message. My recommendation... Do this experience only if you are very familiar with big city rush-hour traffic, and only if you are comfortable with heavy drop-tube style e-bikes. Otherwise, you may be in for 2.5 hours of very scary riding and/or putting yourself at risk for accident or injury. Oh, and if you have a bad experience, just know that your money is clearly more important to this vendor than your satisfaction or your sense of wellbeing.

• Great tour. You visit a...

  Kyle L,

  11 thg 6, 2025

  - Viator

  5.00

  Great tour. You visit a very cool neighborhood high up in the city with a great you that you would probably not see otherwise.

• Scenic bike ride

  Margaret M,

  18 thg 5, 2025

  - Viator

  5.00

  A small group tour with great sites and wonderful bikes! Leader was very attentive a formative. A bit too fast paced at times fir me but still had a great time

• Fantastic tour!

  Nicholas B,

  12 thg 4, 2025

  - Viator

  5.00

  A fantastic bike tour around the city and into the quieter areas. Our tour guide, Nicole, was exceptional. Fantastic views and a lovely afternoon.

• Enjoy the Ride!

  Paul A,

  8 thg 4, 2025

  - Viator

  5.00

  We had a great time exploring the city. Lucy, our tour guide did a great job of explaining what we were seeing and was patient with everyone.