Bao gồm

Điểm đón trả

Cần Quan Tâm

Đánh giá

• Hope you get Tri as your guide for an awesome experience

  Kathy C,

  18 thg 5, 2024

  - Viator

  5.00

  Our tour was made especially amazing due to our guide Tri. He was exceptional and made us all laugh throughout the day. Was hard to believe how small these spaces were, given the ones we entered had been enlarged for tourists! Well worth a visit if you are physically able.

• Not a trustworthy company.

  MariaM D,

  25 thg 12, 2023

  - Viator

  3.00

  We actually didn't make it to this tour. We signed in for the Cu Chi Tunnel tour back in November for the excursion on December 20th at 9am, and we provided Viet Cruise Tours our cruise ship information including arrival and departure times and port address as provided by NCL. On Dec 18th they texted us asking us to come out at 8:30am without explanation for the change, and again on Dec 19 they texted us after 4pm asking us to be outside the port at 7am as the Cu Chi Tunnels were 4 to 5 hours away from the port. Given that I have chronic back pain and Viet Cruise Tours didn't contact me until the day before the excursion past 4pm to let us know this---please notice they contacted me less than 24 hours before the tour began---we asked the tour guide to change the tour to the City Tour instead as it was closer and we were concerned about not making it back to the ship on time; of course this is aside from my chronic back pain (as my back was not going to be able to handle an 8+ hour car trip). I admit, we had a good time at the City Tour, but we were charged the fee for the Cu Chi Tunnels which is considerable farther away and was double the fee of what the City Tour was, as Viet Cruise Tours claimed that we made the change last minute, totally ignoring that we were asked to be out at the meeting point 2 full hours earlier than we had originally agreed upon less than 12 hours before the tour started and they didn't give us a chance to cancel or look for other tour opportunities in what I can only assume was their way to manipulate the situation and ensure charging us twice the cost of the tour. I’m over 50 years old and a savvy traveler that have being all over the world, and in all my years using Viator for excursions, this is the first time I've encounter a company that is not honest or upfront. In the past, other companies have told me ahead of time that the meeting time wouldn’t work and the reasons for their assessment almost immediately upon booking an excursion allowing us enough time to cancel and look for other alternatives. It is a shame that some companies prefer to trick their customers. I would NOT recommend Viet Cruise Tours.