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• Thank you for a wonderful...

  Sheila B,

  5 thg 8, 2025

  - Viator

  5.00

  Thank you for a wonderful tour with our Tour guides, Taka and Abrar! They were both kind, knowledgeable, and helpful with my elderly parents. They were very attentive to our requests. We thoroughly enjoyed !

• Ohayo Japan toura... .. Worst most unethical company ever !!

  Binu P,

  7 thg 1, 2025

  - Viator

  1.00

  So this tour company is a big fraud. We were a family of 7 who booked them. We have had good experience with Viator agencies in the past. However this particular company was very bad. Yes with Viator we booked one tour fr Nikko with them. But they then contacted us directly so we could arrange a different drop location etc. In the process they offered Mt Fuji tour and confirmed that the additional coat for the Nagano drop off can be eliminated if we confirm an additional tour of fuji. Since their communication was very prompt and clear on emails, we believed them and went ahead as this was a good deal. However highlight is the guide by the name *TACHIBANA* FROM OHAYO NIPPON TOUR COMPANY who was with us for both these tours convincingly avoided key points to avoid travelling for himself. He managed to make us waste time in silly locations such as a village than take us to the Pagoda viewpoint or Hakone. Especially with limited light in winters we could hardly experience Fuji or Nikko Shrines well. Tachibana also continued with us to Nagano for the day trip to the Snow Mountains. Once again a disaster.... since this was his last trip with us probably he started showing true colours already. He was to take us to the Shiga Kogen mountains, but instead took us to a parking spot with snow and said this is the best as its very snowy today. He absolutely did not show us anything or any place in the snow region. That was also a big disaster, my family and our young girls were so no happy. It is not fair as we paid them whatever they charged and to be given poor service then you rather not be in this profession. Thereafter, we also asked them if they could pick us up at Nagoya Station where we arrived by train from Nagano. Van was to be with us till Kyoto drop. We had some bags with us and wanted a big van to dump our suitcases and then visit the Nabana No Sato Illumination and then go to Kyoto. While Tachibana left us he assured that his uncle Takahashi as they called themselves will be coming for us. We waited for 1 hr at the station and kept calling frantically to only understand that they kept lying and decided to cancel on us. Of course payment was to be made at the service time. But after 1 hr and waiting in a station with no free lockers, we were stuck and had to cancel a trip we so much were looking forward to. And had to leave to Kyoto directly. This was too disappointing and absolutely not fair. Hence I call them frauds. It's a pity that they claimed they came from a half Indian family. As an Indian I am ashamed that they disgust us with this kind of unethical unprofessional behaviour leaving your clients stranded at the station. I am sharing g the number and names and email ID of this company here, so that if you even get them as your agents you must cancel. They are not professional at all. Takahasi / Tachibana 81 70-8326-3886 / 81 80 9693 2704 [email protected] Worst company ever !!

• Excellent Tour

  Svetlana G,

  22 thg 12, 2024

  - Viator

  5.00

  Taka is an outstanding tour guide and a kind and wonderful person. His English is perfect and he is very knowledgeable and shared with us a lot of interesting information. He is also a good photographer. The tour was not rushed and he was patient and flexible with our schedule. He went above and beyond to make our day the best it could be. He also made for us a restaurant reservation and took a few of us there after the tour ended on his own time. This was one of the best tours we have ever taken. We had a fantastic day! I highly recommend anyone to take a tour with Taka.