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Cần Quan Tâm

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• Not a tour: Chauffeur only

  Gayle N,

  30 thg 7, 2025

  - Viator

  2.00

  On the plus side, we got to visit Hakone and explore the area. On the negative side, the person assigned to us was a driver only and didn't know anything about the Hakone area. He had been in Japan for only 2 years and didn't speak or read Japanese very well. He had never actually attended any of the locations or tours and so didn't even know what to expect at each spot. He was a very poor driver, with lots of unnecessary rapid accelerations and decelerations, and several near accidents. We didn't get to see everything on the itinerary, as the itinerary itself is based on perfect conditions with no traffic and no lines. In reality, we had to queue to buy tickets, queue for lunch, queue for the boat, queue for the ropeway, queue for pictures at the shrine, etc. Then we were told we had to leave early because traffic was bad and it would take longer than originally planned to get back. Very disappointing all the way around.

• Our wonderful short vacation in Japan made possible via Viator tour package.

  Angenette G,

  4 thg 7, 2025

  - Viator

  5.00

  Private tour to Hakone is very good. We got to see what we want to see, ride the Ropeway, the Pirate Cruise Boat, Picasso Open Air Museum, and other beautiful places, and able to take pictures and videos of them. It’s very satisfying. The driver, Mac is very professional, courteous, nice and drives safely that no matter how curvy, narrow, difficult some roads along the way, we all feel safe and able to take a nap quietly. He can also answer the questions we had in mind. We are very thankful to him and to Viator for our wonderful tour experience and ultimately gave us a pleasant and beautiful short vacation in Japan. God may bless this company.

• This was a pretty full...

  Francis L,

  30 thg 6, 2025

  - Viator

  5.00

  This was a pretty full day. 1.5 hours drive in each direction, but beautiful scenery in every direction. Abdul was an excellent driver/guide and took some great photos for us. I highly recommend him.

• Amazing experience

  Michail S,

  30 thg 6, 2025

  - Viator

  5.00

  Mt Fuji and Hakone district is an amazing experience by itself which our guide, Ali, with a perfectly clean car and travel equipment and especially with his great manners,knowledge, humor and patience made it unforgettable. Long lasting memories are here to stay !

• Terrible experience – Not recommended

  Ma A,

  16 thg 6, 2025

  - Viator

  1.00

  We booked a 10-hour private tour to Hakone and Mount Fuji, but it was a complete mess. The driver arrived late, didn’t know the route, and wasted time at toll booths without the proper card. We even had to pay two tolls ourselves to avoid getting back even later. The itinerary was poorly planned, we didn’t eat all day because he had no restaurant suggestions, and he drove unsafely with our kids in the car. Exhausting and frustrating—definitely not worth the time or money.