VTS provide smooth worry-free transfer between Hanoi airport (HAN) to Hanoi city and vice verse. Your friendly experienced driver will welcome you at the airport upon your arrival then take you to the hotel safe and sound. On the way back, our driver will again greet you at the hotel's door for the trip to Hanoi airport (HAN) When processing your booking, please notice to provide us such important information: 1. For airport pickup service - Arrival flight number & estimated arrival time (Ex: VN18 ETA at 06:45AM) - Drop-off place: Name & address (Sofitel Metropole Legend at 18 Ngo Quyet street) 2. For airport drop-off service - Departure time (Ex: 03:00am or 14:00) - Pick-up place: Name & address (Sofitel Metropole Legend at 18 Ngo Quyet street) Your booking will be verified and confirmed within 24 hours. Before your D-day, all transfer details will be reconfirmed (flight details, drop-off point or departure time and pickup location) Contact of support team will be also provided for your further needed information Surcharge for late/early service might be charged up to 50% of total cost. Service is might not be available during Vietnamese Tet holiday