Cần Quan Tâm

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Đánh giá

• Spoiled by a rude and awkward assistant

  Fryer61,,10 thg 2, 2026

  - Đánh giá từ Tripadvisor

  2.00

  Monday 9 February, took the red line bus from Times Square downtown - no problems ( booked for 2 days Saturday 7 Feb but Sunday cancelled due to weather , checked on Saturday with staff - we would automatically get additional day on the Monday) Tried to get back on the bus at Wall Street but was refused as ticket had expired - yes of course it had expired but we had no day on the Sunday! Guy was rude and just wouldnt listen - thank god for the driver who saw we were having problems and let us on. That was lunchtime and although we had plenty of time left we walked the rest of the day, not impressed!

• Left stranded

  Diann K,,9 thg 2, 2026

  - Đánh giá từ Viator

  1.00

  They cancelled and have not talked about a refund and viator hasn't either. Waiting to hear from you

• Awesome way to see NYC

  Jereda L,,6 thg 2, 2026

  - Đánh giá từ Viator

  5.00

  Fun and informative. Even though it was freezing cold out we still sat upstairs and it was great. I highly recommend it.

• Best Decision!

  REGENA L,,5 thg 2, 2026

  - Đánh giá từ Viator

  5.00

  My sister and I spent the weekend in NYC, and since it was her first time visiting, we decided to try the hop‑on hop‑off bus tour. It turned out to be such a wonderful experience. We both absolutely loved it. We learned so much about the city—insights and stories we never would have discovered on our own. It truly made our trip even more memorable.

• Not good

  Robert C,,4 thg 2, 2026

  - Đánh giá từ Viator

  3.00

  Staff not helpful drivers not helpful or friendly commentary doesn't relate to what's around you say on website that it runs every 30mins but blue run is every hr and half not a great experience at all

• Unseen cancellation

  Christina C,,1 thg 2, 2026

  - Đánh giá từ Viator

  1.00

  I would call to make sure the day of your visit I thought the buses are running I traveled from Texas and activated my ticket Once I arrived to come to find out that service was canceled for the day.

• Amazing

  alexbE1567SM,,16 thg 1, 2026

  - Đánh giá từ Tripadvisor

  5.00

  Big Bus New York is absolutely worth it. I’ve done Big Bus Tours in many countries around the world, and the experience is always excellent — New York included. With the guided tour audio, you don’t just see the city — you actually understand what you’re looking at, the history, and the stories behind each place. It’s one of the best ways to explore the city: comfortable, well-organized, and efficient. For me, Big Bus is the best way to travel and truly experience a city.

• Scam

  sandro l,,15 thg 1, 2026

  - Đánh giá từ Viator

  1.00

  Watch out to buy the 24-hour ticket and a scam because you buy the ticket and they in New York end the service at 18 pm

• Not so good as the bus...

  Rhellen C,,15 thg 1, 2026

  - Đánh giá từ Viator

  2.00

  Not so good as the bus only operates until 5pm and therefore we need to uber back to downtown from uptown … also the driver is not friendly and did not inform us about the EarPods that we can use while on board

• They took my credit card and made other charges with it an hour after we paid for tour. They never took it off the bill.

  OnAir274994,,14 thg 1, 2026

  - Đánh giá từ Tripadvisor

  1.00

  They scammed my credit card for an additional $66 after we left. I received an alert on my phone. We confronted them and they blamed it on a “glitch” told us they would take it off and never did.

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