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• Overall - enjoyed the...

  Laura S,

  24 thg 8, 2025

  - Viator

  4.00

  Overall - enjoyed the tour and so glad I went. Bus drivers were courteous and professional and I appreciated that they stopped about every 2 hours. The food choices on the drive are not great (fast food/convenience store). Brian - the tour guide - was absolutely awesome and he gave a great walking tour of the falls. The Maid of the Mist boat tour was absolutely incredible. The fireworks were a nice way to end the evening. However, the bus ride was brutal especially on the way back as you are tired and trying to sleep and it’s difficult. While the bus is adequate, it rides rough and the seats are not great especially after several hours. They are definitely not conducive to sleep. Would I do this tour again? Probably not unless I knew the accommodations were better. But it was a good value for my first time to the falls and I’m glad I made the time while I was in NYC. I would recommend if you have never been and have the time (it’s about 24 hours total). Just be prepared for a possible lack of sleep and schedule a massage the next day!

• Terrible trip

  Slawomir C,

  23 thg 8, 2025

  - Viator

  1.00

  Unfortunately, the journey was disastrous. After two hours of travel, the driver announced that the bus had broken down and that we were returning to New York. After a few minutes, he said we would continue, but at a much slower pace. We finally arrived in Niagara Falls with a two-hour delay. Everything was fine once we arrived and the journey went smoothly. The bus was generally old, the seats were faulty, and the sound system was terrible.

• Niagara Falls Half-Day Tour

  Sheila B,

  11 thg 8, 2025

  - Viator

  3.00

  The Falls are breathtaking, but there's a lot of walking with stairs on this tour. There is a hop on and hop off trolley. Would recommend that Seniors, children, and wheelchairs use the trolley to go thru the grounds. Time at the Falls is short for the price of the tour. Maid of the Mist is included, but Cave of the Winds is an extra cost, and ur not given enuf time to do it. The mature Driver is skilled, the Tour Guide is knowledgeable, but rushed us from spot to spot.

• Must must do trip if you have only 1 day for Niagara falls

  Rahul K,

  5 thg 8, 2025

  - Viator

  4.00

  A must must visit tour when in NYC. If you have only 1 day for Niagara falls then go for this. It's almost 22-24 hours (14-16 hrs in bus & 6-8 hrs at Niagara falls) tour but it's worth it. 1) Bus is not fancy but decent seats to manage 14-16 hours of travel. Don't expect too much comfort 2) Pickup time can change in last 24-48 hrs, it happened with me twice but this time was lucky as rescheduled time was within my reach & was able to agree to rescheduled time (last time had to cancel as I had other plan) 3) Bus stops every 2 hrs for toilet breakup & will also stop for breakfast/lunch (at ur own cost) if it starts in morning, in our case it was morning trip & not started at 1130pm in night 4) Post reaching, immediately they took us for Maid of Mist tour (few people purchased ticket there itself, didn't found much difference in cost, so make your choice) & this is the best part of tour. SO DON't MISS MAID OF MIST at all, this is the most fun 5) Post boat tour, we went on guided tour of Falls for about 2-3 hrs and it was all walking tour for approx 4-5 km. Our guide BRYAN was awesome & provided some very interesting facts & history 6) CAVE of WINDS was not included in tour but can be done by skipping some part of guided walk tour. Please note you will get very wet & you need to do it fast like within 1 hr & may have to take quick food instead of relaxing a bit. 7) If not doing CAVE of WINDS, they you will have decent 2 hrs to relax dine & shop before you go for fireworks show 8) Due to our morning start, firework show was possible which starts 10PM for 5 minutes, its nothing too great but good to see if your there 9) 1020PM we started & reached hotel at 6AM. Again couple of stops for toilet & stretch It was all in all a very good tour and drivers/guide were awesome. Only 2 things due to which I slashed 1 point > Time - it runs very tight & due to this only 1 person decided to do Cave of Winds, if we can add 2 hrs more to schedule, I don't think anyone would mind > Bus - making seats little more comfortable & have better slide down will make trip more good

• A visit to Niagra Falls.

  Pallab R,

  18 thg 7, 2025

  - Viator

  3.00

  Very bad service. We paid $230 per head for this 1 day trip but the service was not worth the money spent. The bus arrived 10 minutes late. Then they charged us $20 extra for carrying our luggage which was not mentioned anywhere during booking. They also kept asking for us to pay for the boat even though we booked a packaged tour including maid of the mist boat ride. The seat alloted to me was damaged and it kept falling back throughout the 7 hour drive. The AC stopped working middle of the way and it didn't work for the rest of our journey for almost 3 hours. We were fed up with the journey and didn't want to return back by the same bust. We ended up staying back at Buffalo even though our booking included return to NYC. Niagra Falls was an amazing experience though. Our guide Brian was very welcoming, very very informative and helpful. The views of the falls were stunning. Maid of the Mist was out of this world. I recommend a tour to Niagra Falls to everyone but not through Royal Tours.