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Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along the Riviera Maya, you can have an amazing jungle adventure, as you explore a lagoon, cenotes, caves and a hidden beach. You can bike around the lush grounds or simply lay down in an inner tube and drift along the river. And if you love snorkelling, you're in for a treat, because gear is included, with mask, fins and flotation vest. Relax on comfy lounge chairs or take a nap in a hammock. Lockers, restrooms, changing rooms, showers and a towel are available for use. This park is the perfect place for families to create unforgettable memories. You'll get unlimited ice, soft drinks and mineral water to keep you cool! and if it's your birthday, we've got a special surprise just for you!
we've got you covered with transport to and from your hotel!
The All-Inclusive option includes breakfast, lunch buffet and an open bar.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Important: Children must be accompanied by an adult all the time.
With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
The Voucher schedule is informative and it does not indicate your pick-up time.
The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
Tours and days of operation are subject to availability and changes.
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
Some activities like underground rivers have a check point for health issues
Infants are unable to thermoregulate, meaning they can only swim in certain areas.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Xel-Ha Park by Xcaret
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
Water Activities: -Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,
The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
Inner tubes and bicycles are available for use
Hotel pickup and drop-off
The Light option includes unlimited soft drinks, ice and mineral water
Use of lounge chairs, hammocks and rest areas
You will receive your park entry wristband on the bus on the way to the park.
Access to showers, lockers and towels
special surprise if it is your birthday
visitors will have access to more than 50 attractions including guided tours inside the park
Snorkeling gear is included, with mask, fins and flotation vest
Gratuities
Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
Souvenirs (Available to purchase)
Photos (Available to purchase)
Light option does not include food and alcoholic beverages
Chọn điểm đón
Breakfast, buffet, open bar: Breakfast from 9.30-11.30am. Snacks and lunch buffet from 11:30am-5:30pm. Local open bar & unlimited soft drinks
Pickup included
Soft drinks, ice mineral water
Pickup included
623 đánh giá
Tổng số đánh giá và xếp hạng từ Viator & TripAdvisor
Jorge M,,11 thg 2, 2026
- Đánh giá từ Viator
It is a water park and salt water lagoon recreation area. Snorkeling and high tower water slide are the best. Free food and drinks all over the park are included. Many other for extra pay activities like swimming with dolphins and speed boat ride.
StephKlegarth,,7 thg 2, 2026
- Đánh giá từ Tripadvisor
First off, we were told “there is breakfast at the park” and you’ll be picked up at 7:30 from your lobby. Problems started right away. Our transportation was 20 minutes late to pick us up, then stopped at 3 other locations before dropping us all off at a run down (presumably retired) shopping center where we could use a busted bathroom and find our next bus/driver. The second bus took over 3 hours to drive us 105 km (Google says it’s a 90 minute trip) because they stopped 4 additional times to pick up others on the side of the roadway. We didn’t get to the park until after 11am and by the time we were given bracelets and told “which way to walk”…. We missed breakfast. No one in the park is helpful. No one offers assistance and no one offers guidance. The locker areas are scattered around the park, choose wisely or you’ll walk a ways to get to your locker. The “lifeguards” are less guards and more just staff in red shirts. We asked for help from two people, neither were very friendly. The service staff in the international buffet were the best interactions we had all day. Drinks are either not actually alcoholic or it’s the weakest alcohol I’ve ever had in my life. They offer 1 beer option, modelo. The included food/drink package is a joke. They are definitely NOT charging people who do not have the package so I’d genuinely recommend just NOT paying for it. The snorkeling is below average. We saw just as many diverse fauna off the shores of our resort and that snorkeling is free.
davideG1069UM,,4 thg 2, 2026
- Đánh giá từ Tripadvisor
Of the best experiences, of the best parks in the Mayan riviera. Very friendly staff, ideal to spoil you and enjoy.

Sterling H,,1 thg 2, 2026
- Đánh giá từ Viator
Prepare to swim! Tons to see and do. Need the whole day for it. Food is great and its worth getting wet and seeing all kinds of fish and wildlife. Slides are fun and I recommend getting the photo package. Tons for it and you get photos you dont want to miss. 2nd time going for just how awesome it is!
CharleneBriceno,,30 thg 1, 2026
- Đánh giá từ Tripadvisor
We always take the Xelha tour when we visit Cancun. It’s an all day experience with buffet and drinks included. There’s something for everyone whether you want to be lazy and relax or want more of adrenaline adventure.
paquitol2025,,28 thg 1, 2026
- Đánh giá từ Tripadvisor
All very comfortable, beautiful Outdoor experience, very good Food, unique expedition on the river of the rims. ...........

renatabC5915HA,,26 thg 1, 2026
- Đánh giá từ Tripadvisor
Put more space for dolphins and manatees to swim and live a little better thank you very much outside of that all this great
psc9023,,26 thg 1, 2026
- Đánh giá từ Tripadvisor
This place is amazing! Pros: wonderful, set up, easy to get around, lots of fun experiences, many helpful guides. Con: Wicho, the Light, Experience, and we’re unaware that we could not buy any food other than cookies and chips in the store. No taco stands, no hot Dogs, no ice cream, only drinks. We ended up upgrading because we were hungry. Also, I had trouble locating departure time from our hotel and we did not realize that we would not get back until seven P.M. All in all, it was a wonderful day! I would do it again, and encourage others, especially those with families.
Daydream68078166751,,26 thg 1, 2026
- Đánh giá từ Tripadvisor
It's an admirable park. It is well maintained and full of activities. Hours are few and far between with so many activities. I recommend canceling the service complete with photographs. You won't regret it!
edhugos,,20 thg 1, 2026
- Đánh giá từ Tripadvisor
One of the most beautiful experiences in my life and that I enjoyed as a child, but especially that I could see my family enjoy every corner of the park smiling and eager to return but now the Xcaret park. Thanks for everything and see you next year!!!!!
Vận hành bởi Grupo Xcaret